Yubin Park

Experienced Customer Service Representative with fluency in English and Korean, with a good understanding of German and Japanese listening skills. Comfortable in fast-paced environments, adept at addressing customer needs such as handling incoming calls, addressing product inquiries, resolving issues, and processing orders. Demonstrated ability to provide exceptional customer service, resulting in increased compensation and additional responsibilities at previous workplace.

THE SPECIALTY COFFEE ASSOCIATION – Barista Skills Intermediate

DSU Crew Volunteer)

February 2023 - May 2023

• Showcased effective public speaking skills by leading engaging campus tours for incoming freshmen, providing informative guidance and creating a welcoming environment.
• Demonstrated exceptional project management and communication skills while promoting upcoming college events to students at information booths, ensuring their enthusiastic participation and engagement.
• Actively contributed as a member of the college student union volunteering team, organizing and executing college events, including new semester orientations, college festivals, and health fairs.

GE Buddy)

May 2023 - Present

• Support incoming exchange students to college, ensuring a friendly and welcoming environment.
• Collaborated with fellow buddies to organize and execute social gatherings, fostering a sense of community among incoming exchange students.
• Coordinated and actively participated in the college exchange program fair to promote and showcase college exchange programs.

DCI Mentorship Program)

May 2023 - Present

-Guided mentees by sharing personal experiences, establishing social connections, and providing essential information about student life.

-Assisted new students by addressing inquiries regarding Douglas College, redirecting them to necessary services, such as medical insurance, website navigation, textbook acquisition, and tips for successful study at Douglas.