Yuanyuan Li
Calgary,AB
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry.
Deadline-driven travel consultant with expertise serving special needs clients. Real go-getter with outstanding interpersonal skills. Proven career success developing profitable travel programs and extending clientele base.
Overview
15
15
years of professional experience
Work History
Vice Manager
Beijing Just Right International Exhibition Co.,Lt
2010.10 - 2023.02
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Merchant Specialist
China Toy And Juvenile Products Association
2008.06 - 2010.09
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Diploma - Hospitality And Tourism Management
Southern Alberta Institute of Technology
Calgary, AB04.2025
International Trade And English
Beijing Institute of Fashion Technology
Beijing,China06.2008
Skills
- Change Management
- Time Management
- Data Analysis
- Decision Making
- Project Management
- Cross-functional Collaboration
- Adaptability and Flexibility
- Customer Relationship Management
- Marketing Management
- Operations Management
- Problem Solving
- Team Leadership
- Negotiation
- Customer Relationship Management (CRM)
Websites
Accomplishments
- Accomplished more than 100 MICT groups with accuracy and efficiency.
- Collaborated with team of 20 in the development of various of Medical Conferences.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
French
Elementary
Hobbies
In my leisure time, I enjoy engaging in activities like swimming, hiking, reading, skiing, and various other sports. I have a deep fondness for small animals. Besides my husband, the companions who joined me in studying in Canada also brought along the stray dogs we rescued and adopted back in Beijing.
Additional Information
Accomplished four certificates during my first semester at SAIT
- Certificate of Workplace Hazardous Materials Information System (WHMIS)
- Certificate of ProServe Liquor Staff Training
- Certificate of White Hat Academy
- Certificate of Food Safety and Sanitation
Timeline
Vice Manager
Beijing Just Right International Exhibition Co.,Lt
2010.10 - 2023.02
Merchant Specialist
China Toy And Juvenile Products Association
2008.06 - 2010.09
Diploma - Hospitality And Tourism Management
Southern Alberta Institute of Technology
International Trade And English
Beijing Institute of Fashion Technology
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