Yuanjun Zhao
Toronto,ON
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Food Delivery Driver
Fantuan Delivery
11.2020 - Current
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Server
Tim Hortons
06.2020 - 11.2020
- Performed general shop upkeep duties by cleaning surfaces, restocking displays and emptying trash receptacles .
- Took phone calls to take orders and answer questions.
- Operated cash register to accept cash, credit card and gift card payments.
- Maintained full knowledge of prices, mean, events and technical skills to answer member questions pertaining to events.
- Knows and being well at working as an team and cooperate.
Education
Bachelor of Science - Work & Labour
York University
Toronto, ON04.2025
Skills
- Accurate Recordkeeping
- Attention to Detail
- Professional Relationships
- people skills
- Assist Customers
- Guest Satisfaction
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Elementary
Timeline
Food Delivery Driver
Fantuan Delivery
11.2020 - Current
Server
Tim Hortons
06.2020 - 11.2020
Bachelor of Science - Work & Labour
York University
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