Summary

Work History

Education

Skills

Timeline

Yuan Ma

Summary

Skilled Barista with diverse experience in restaurant and retail sectors.

Seeking full-time opportunities in Barista roles or related positions.

Work History

Barista

Yolky

Operated espresso machines and commercial coffee brewers to create beverages.
Provided excellent customer service by engaging with customers and addressing inquiries.

Boba Barista

Sharetea

Prepared and served a variety of boba tea beverages to ensure customer satisfaction.
Implemented efficient workflow strategies that minimized wait times during peak hours for enhanced customer experience.

Barista & Customer Service Associate

HY Tea Lounge

Prepared a wide variety of beverages (coffee, tea, cocktail) with speed and consistency
Handled cash register operations, processed payments, and balanced daily sales

Sales Associate

August Reign

Assisted customers in product selection, providing tailored recommendations to enhance shopping experience.
Increased sales revenue through effective product recommendations tailored to individual customers.

Product Marketing Specialist

XR Auto Club

Developed product positioning strategies that aligned with brand messaging.
Created compelling marketing materials to support sales initiatives.

Education

Bachelor of Arts - Leadership

Trinity Western University

Langley

05-2021

Skills

Beverage preparation
Multitasking and organization
Effective time management
Bilingual in English and Mandarin

Timeline

Barista

Yolky

Boba Barista

Sharetea

Barista & Customer Service Associate

HY Tea Lounge

Sales Associate

August Reign

Product Marketing Specialist

XR Auto Club

Bachelor of Arts - Leadership

Trinity Western University