Yuan Liu
Calgary,AB
Summary
From the Part Time Staff role in food service, I acquired the abilities in daily stock checking and stocking ups, coordinating with staff and manager, lifting boxes and organizing stocks. My customer service, people-centric nature, and compassion have afforded me excellent time-management skills. I am excited to contribute my talents and proficiency in communication toward team efforts.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Ice Cream Scooper
Marble Slab Creamery
01.2024 - Current
- Maintain cleanliness of store through sweeping, mopping, and sanitizing workstations.
- Manage time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Serve customers with speed and detail orientation.
- Produce baked goods in kitchen.
- Store closing.
Part-time Staff
Hey! I am Yogost
01.2023 - Current
- Store opening and closing.
- Answer customer questions and provided store information.
- Deliver high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Train new team members in cash register operation, stock procedures and customer services.
- Use suggestive selling techniques to promote add-on sales.
- Track company inventories, moved excess stock and arranged products to improve sales.
- Work effectively in fast-paced environments.
Administrator
Canada Continental Petroleum Equipment Ltd.
01.2022 - 08.2022
- Check office stock to determine supply levels and maintain inventory.
- Answer telephones to take messages or redirect calls to appropriate colleagues.
- Maintain positive working relationship with fellow staff and management.
- Oversee quality control to identify inconsistencies and malfunctions.
- Utilize document management system to organize company files, keeping up-to-date and easily accessible data.
ESL Tutor
Coco Education
01.2021 - 11.2021
- Design course plans based on specific requirements.
- Co-design course outline for different grades.
- Provide feedback for parents after every lesson.
- Communicate with parents and students to balance needs from both sides.
- Design advertising posters.
- Course advising and personalizing
- Organize confidential files.
Fashion Advisor/Cashier
Gap
09.2020 - 01.2021
- Manage entire shopping experience for client, putting together outfits and providing personalized style tips.
- Greet each client and help with fashion needs.
- Develop long-lasting relationships with clients through one-on-one store interactions.
- Help with designing retail layout.
Data Entry/Security Assistant
Shengyandexin Petrochemical Equipment CO.,LTD
06.2020 - 09.2020
- Sort and organize primary data files.
- Data entry and verify.
- Organize blue prints.
Pet Specialist
Woofur Holistic Pet Care Centre
09.2017 - 04.2019
- Confident and assertive while handling emergencies and difficult occurrence.
- Advising nutritional options for pet parents.
- Enforce high level of safety and health standards, keeping staff trained and proficient in respective procedures and policies.
- Monitor safety of every animal to prevent injuries from other animals or environmental hazards.
- Follow consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
- Set boundaries through disciplinary teaching and treat training.
Designer's Assistant
Emma Doyle
10.2014 - 04.2015
- Pattern drafting and cutting
- Sample making.
- Communicate with mass-production factories and individual tailor.
- Selecting of fabrics and beads.
- Self-possession towards highly pressured schedule and fast-paced environment.
Mentorship Volunteer
Canyon Meadows Elementary
02.2013 - 06.2013
- Encourage children with dyslexia to read and communicate.
- Guide children with special needs to concentrate and organize.
Education
Fashion Techniques And Design Diploma
George Brown College
Toronto, ON12.2016
High School Diploma -
Dr. E. P Sacrlette High School
Calgary, AB06.2014
Skills
- Fast Learner
- Collaboration & Teamwork
- Ability to Multitask
- Ability to Work Under Pressure
- Customer service
- Time management
- Friendly, positive attitude
- Active listening
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Certification
SCA Barista Skills, Foundation, March 2024-Present
Timeline
Ice Cream Scooper
Marble Slab Creamery
01.2024 - Current
Part-time Staff
Hey! I am Yogost
01.2023 - Current
Administrator
Canada Continental Petroleum Equipment Ltd.
01.2022 - 08.2022
ESL Tutor
Coco Education
01.2021 - 11.2021
Fashion Advisor/Cashier
Gap
09.2020 - 01.2021
Data Entry/Security Assistant
Shengyandexin Petrochemical Equipment CO.,LTD
06.2020 - 09.2020
Pet Specialist
Woofur Holistic Pet Care Centre
09.2017 - 04.2019
Designer's Assistant
Emma Doyle
10.2014 - 04.2015
Mentorship Volunteer
Canyon Meadows Elementary
02.2013 - 06.2013
Fashion Techniques And Design Diploma
George Brown College
High School Diploma -
Dr. E. P Sacrlette High School
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