Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

YU-YING CHIEN

Winnipeg,MB

Summary

Organized and dedicated person with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Especially self-motivated work ethic to perform effectively in independent or team environments.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

AI Nails And Spa
06.2021 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.

Store Supervisor

GONG CHA Tea
08.2020 - Current
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
  • Maintained customer satisfaction with quick and professional handling of product returns.

SERVER

Mandarin Restaurant Franchise
09.2016 - 01.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Accounting Assistant

DING TAI AUTOMOTIVE
02.2014 - 08.2016
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Used accounting software to prepare weekly and monthly financial reports.

Education

Bachelor of Arts - APPLIED ENGLISH

KAOHSIUNG UNIVERSITY OF HOSPITALITY AND TOURISM
KAOHSIUNG, TAIWAN
06.2016

Bachelor of Arts - Hospitality And Tourism Management

Humber College
Toronto, ON
08.2015

Skills

  • Proposal Writing
  • Quality Assurance
  • Microsoft Office Suite
  • Invoice Processing
  • Bookkeeping
  • Organization and Multitasking

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Japanese
Limited Working

Timeline

Administrative Assistant

AI Nails And Spa
06.2021 - Current

Store Supervisor

GONG CHA Tea
08.2020 - Current

SERVER

Mandarin Restaurant Franchise
09.2016 - 01.2020

Accounting Assistant

DING TAI AUTOMOTIVE
02.2014 - 08.2016

Bachelor of Arts - APPLIED ENGLISH

KAOHSIUNG UNIVERSITY OF HOSPITALITY AND TOURISM

Bachelor of Arts - Hospitality And Tourism Management

Humber College

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