Yu Fan
Scarborough,ON
Summary
Driven Sales Manager with a proven track record at Atlas Concorde, enhancing sales operations and team training to achieve significant market share growth. Skilled in B2B sales and persuasive negotiations, I excel in developing strategic marketing strategies and fostering key customer relationships. My approach has consistently resulted in surpassing sales goals through effective leadership and excellent communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Manager
Atlas Concorde
Shenzhen, Guangdong
09.2021 - 07.2022
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Performed sales consultations and educated clients on products and services.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Developed and implemented sales strategies to increase market share.
- Created and presented monthly reports to management on sales performance.
Sales Representative
Atlas Concorde
Shenzhen, Guangdong
12.2020 - 07.2021
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Operated register, handled cash and processed credit card transactions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed key customer relationships to increase sales.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Generated new sales leads through cold calling and networking activities.
Server
The Red Asian Fusion Restaurant
Halifax, Nova Scotia
07.2018 - 04.2020
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Greeted customers, answered questions and recommended specials to increase profits.
- Implemented feedback from customers to improve service quality and menu offerings.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Addressed complaints to kitchen staff and served replacement items.
Education
Diploma - Culinary Management
Humber College
Toronto04-2025
Bachelor of Commerce - Finance And Economic
Saint Mary's University
Halifax04-2020
Skills
- Sales presentation
- Sales operation
- Sales team training
- B to B sales
- Marketing strategy
- Staff management
- Product knowledge
- Prospecting skills
- Sales processes
- Salesforce
- Cold calling
- Training and development
- Excellent communication skills
- Account management
- Market research
- Persuasive negotiations
- Performance coaching
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Certification
- Level VIII RCM Classic Guitar Certificate
- Ontario G Driver's License
Timeline
Sales Manager
Atlas Concorde
09.2021 - 07.2022
Sales Representative
Atlas Concorde
12.2020 - 07.2021
Server
The Red Asian Fusion Restaurant
07.2018 - 04.2020
Diploma - Culinary Management
Humber College
Bachelor of Commerce - Finance And Economic
Saint Mary's University
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