Summary
Overview
Work History
Education
Skills
Education Summary
Timeline

Yu Cheong Hung

Summary

Interested in the development on Tourism and airline industry with 1.5 years of experience in the Tourism industry

Overview

7
7
years of professional experience
3
3
Languages

Work History

Customer Service Assistance

Eternal East Tours Co. Ltd.
09.2025 - Current
  • Assist with passenger enquiries
  • Manage the queue to ensure a smooth procedure for boarding
  • Ensure the operation of the bus station is smooth

Assistant Travel Consultant

Wing On Travel
10.2018 - 03.2020
  • Handle enquires from customers
  • To promote the membership system and encourage the customer become member
  • To promote the online platform, encourage the customer make their booking though online
  • Assist customer for booking the product such as flight, hotel

Customer Service Officier Trainee

Asia AirFeight Terminal
08.2024 - 06.2025
  • Assist with the cargo breakdown procedure
  • Ensure the warehouse area is clean
  • Operates equipment to complete the cargo breakdown
  • Make sure special handling goods are stored properly

Programming Trainee

Arcotect Limited
06.2021 - 11.2022
  • Maintenance website including update, add new page, new function according to the request from customers

Education

BA (HONS) - International Hospitality and Tourism Management

Northumbia University
05-2018

Higher Diploma - Airport Operational Management

IVE (Haking Wong)
05-2017

Skills

Microsoft Word

Education Summary

  • BA (HONS) International Hospitality and Tourism Management, Northumbria University Newcastle, 01/01/17, 12/31/18
  • Higher Diploma in Airport Operational Management, IVE (Haking Wong), 01/01/15, 12/31/17

Timeline

Customer Service Assistance - Eternal East Tours Co. Ltd.
09.2025 - Current
Customer Service Officier Trainee - Asia AirFeight Terminal
08.2024 - 06.2025
Programming Trainee - Arcotect Limited
06.2021 - 11.2022
Assistant Travel Consultant - Wing On Travel
10.2018 - 03.2020
Northumbia University - BA (HONS), International Hospitality and Tourism Management
IVE (Haking Wong) - Higher Diploma, Airport Operational Management
Yu Cheong Hung