Ysmael Rodrigues da costa

• Welcoming and guiding passengers on board, ensuring their comfort and safety during the journey.

• Conducting safety checks according to procedures: cabins and exits, equipment operation.

• Cultivate warm relationships with regular customers.
• Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.

• Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
• Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.

• Intervening in case of problems by demonstrating responsiveness to effectively manage various issues.

• Holding meetings to present relevant information to the staff to ensure good task organization.

• Promoting the safety of passengers and crew members by adhering to civil aviation and airline regulations at all times.

• Delivering prompt and courteous service to customers.

• Acting as a liaison between management and sales staff, ensuring mutual understanding.

• Training staff to boost sales and achieve set objectives.