Ysilda Hernandez
Los Angeles
Summary
Compassionate and detail-oriented CNA with experience at St. Luke's Medical Hospital, skilled in vital signs monitoring and patient care. Enhanced patient satisfaction through attentive service and effective communication. Proven ability to manage teams and optimize workflows, contributing to operational success in fast-paced environments.
Accomplished culinary professional prepared to bring extensive experience and results-driven approach to new role. History of optimizing operations and elevating customer service in fast-paced deli environments. Strong focus on team collaboration and achieving results while adapting to changing needs and maintaining high standards.
Overview
5
5
years of professional experience
Work History
CNA
St. Lukes Medical Hospital
09.2022 - 01.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Deli Manager
Ridley's Family Market
09.2019 - 03.2024
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Created enticing deli displays that showcased featured products and attracted customers to the department.
Education
High School Diploma -
Family First Charter
Hawthorne, CASkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- Basic life support
- Team collaboration
- Active listening
- Task delegation
- Employee supervision
- Inventory management
- Customer service
- Merchandising strategies
- Product rotation
- Sanitation standards
- Sales promotion
- Cost controls
- Promotion execution
- Promotional planning
Timeline
CNA
St. Lukes Medical Hospital
09.2022 - 01.2025
Deli Manager
Ridley's Family Market
09.2019 - 03.2024
High School Diploma -
Family First Charter
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