Yravella Caryl Macatangay
Edmonton
Summary
Offering strong foundation in communication and problem-solving, ready to learn and grow in dynamic environment. Brings ability to quickly grasp new concepts and apply them effectively. Ready to use and develop organizational and interpersonal skills.
Overview
2
2
years of professional experience
Work History
Customer Service UPS Store
UPS Store 367
02.2025 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Provided exceptional customer service by assisting with shipping, packaging, and tracking of packages.
- Processed transactions accurately, including payments, shipping labels, and returns.
- Maintained product knowledge to help customers select the best shipping options based on needs.
- Managed incoming phone calls and emails, addressing customer inquiries and resolving issues promptly.
- Ensured the store was organized and well-stocked, supporting the overall customer experiences
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Part Time Accounting and Book Keeper Staff
EVB Bookkeeping
08.2023 - 12.2023
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- I am responsible for inputting the company’s expenses and income, as well as managing sales and payroll entries in Quickbooks.
- Calculate and process employee salaries, wages, benefits, and deductions in compliance with tax laws.
- Stay updated on financial regulations and standards, ensuring all accounting practices are compliant with laws and company policies.
- Assist in payroll preparation, including calculating employee salaries, deductions, and benefits.
- Developed and improved time management and organizational skills to maximise personal productivity.
- Organize and maintain accounting records and documentation for easy retrieval.
Education
Post Secondary Education - Accounting And Payroll
East West College
Edmonton, AB09-2025
Bachelor of Science - Management And Accounting
University of Batangas
Batangas City, Philippines07-2023
Skills
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking
- Organizational skills
- Computer skills
- Active listening
- Organization and time management
Languages
English
Filipino
Timeline
Customer Service UPS Store
UPS Store 367
02.2025 - Current
Part Time Accounting and Book Keeper Staff
EVB Bookkeeping
08.2023 - 12.2023
Post Secondary Education - Accounting And Payroll
East West College
Bachelor of Science - Management And Accounting
University of Batangas
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