Yoyo You

• Assisted customers with product selection and inquiries.
• Maintained organized and visually appealing merchandise displays.
• Processed transactions accurately using point-of-sale systems.
• Keep customer update knowledge about the appliances. Get their solution in their lovely house.
• Responded to customer feedback to improve service quality.
• Helped customers find specific products, answered questions, and offered product advice.

Boosted client satisfaction by developing and maintaining strong relationships through effective communication.

Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.

Streamlined account management processes for increased efficiency

and improved client retention rates.

Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.

MIT 02/2022 - 08/2022

Learning, understanding and enforcing all existing store policies and procedures with regard to retail selling, merchandising, health and safety, warehousing and distribution.

Improving store standards in the training and recruiting of existing and new store personnel.

Ensuring open lines of communication with all associates within the store in order to promote a harmonious, effective and productive environment Identifying what is necessary to expand the efficiency of the operation.

Leon's furniture - Sales associate

04/2021 - 02/2022

Hired as a sales associate in appliance department

Provide product knowledge, features and benefits to help customers make a decision on their purchase.

Constantly improve product knowledge and sales skills.

Maintain the relationship with previous customers.

Meet and exceed sales and productivity goals.

Meet the exceed sales and productivity goals.

(First VIP event after training was top 5 in region and 65 in national.•Grand opening of new store was top 1 in region and 7 in national)