Yoyo Yang
Delta
Summary
Detail-oriented Medical Laboratory Assistant (MLA) with hands-on practicum experience at Burnaby Hospital and Eagle Ridge Hospital. Skilled in specimen collection, lab procedures, and data entry, with a strong foundation in hematology, microbiology, and urinalysis. Combines 4+ years of customer service expertise with technical lab competencies, ensuring accuracy and efficiency in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Associate
PenguinPickUp
04.2023 - Current
- Process customer shipments/returns, verify IDs, and manage package labeling/distribution.
- Handle opening/closing duties, maintain store cleanliness, and respond to customer inquiries via email/phone.
- Monitor sales performance and customer satisfaction metrics.
Shift Leader
Coco Fresh Tea and Juice
10.2021 - 06.2023
- Supervised opening/closing procedures, inventory management, and kitchen prep (ingredients, toppings).
- Trained staff, ensured hygiene compliance, and optimized workflow efficiency.
Sales Associate
Aritzia Warehouse
08.2022 - 09.2022
- Assisted customers, maintained store presentation, and supported opening/closing operations.
Crew Trainer
McDonald’s
05.2019 - 08.2022
- Trained new employees, upheld food safety standards, and delivered fast, friendly service.
Education
Diploma - Medical Laboratory Assistant (MLA)
Vancouver Career College
Surrey, BC03.2024
Associate of Science Degree - Biology
Langara College
Vancouver, BC05.2023
High School Diploma - undefined
Windermere Secondary School
Vancouver, BC06.2021
Skills
- Lab Techniques: Blood draws (evacuated, syringe, butterfly), specimen processing, centrifuging, aliquoting, smears
- Lab Safety: WHMIS 2019, PPE compliance, biohazard disposal, sterilization, aseptic techniques
- Software/Data Entry: 40 WPM typing speed, patient demographic & test result documentation
Certification
- Certified in WHMIS & First Aid/CPR
- Certifications: Standard First Aid & CPR, WHMIS 2019.
Languages
Fluent in English, Mandarin, Cantonese.
Timeline
Senior Associate
PenguinPickUp
04.2023 - Current
Sales Associate
Aritzia Warehouse
08.2022 - 09.2022
Shift Leader
Coco Fresh Tea and Juice
10.2021 - 06.2023
Crew Trainer
McDonald’s
05.2019 - 08.2022
Associate of Science Degree - Biology
Langara College
High School Diploma - undefined
Windermere Secondary School
Diploma - Medical Laboratory Assistant (MLA)
Vancouver Career College
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