Yovanka Montes
1020 W Third St #4, Chico
Summary
Dedicated professional with strong customer service skills and effective time management. Recognized for adaptability and commitment to fostering engaging learning environments. Eager to support diverse needs while pursuing opportunities for professional growth.
Overview
6
6
years of professional experience
Work History
Substitute After School Program Leader
Chico Area Recreation & Park District
Chico
02.2025 - Current
- Supervised student behavior and ensured adherence to school policies.
- Provided instructional support in various subjects across grade levels.
- Maintained a safe, organized and disciplined learning environment for students of all ages.
- Created an atmosphere conducive to learning by establishing clear expectations for behavior and performance.
Private Child Caregiver
Celina Nunez
Richmond
06.2022 - Current
- Supervised daily activities and routines for children in home environment during the weekends.
- Assisted with homework and educational activities to foster learning.
- Organized playtime and recreational activities to promote social skills.
Head Waiter
Mariscos SinaloaBay
San Pablo
02.2020 - Current
- Offered friendly greetings and guided guests through drink selections.
- Maintained an accurate record of all orders taken by waitstaff.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Built relationships with regular customers through personalized service.
Police Explorer
San Pablo Police Department
San Pablo
10.2024 - 12.2024
- Monitored operations and reviewed records and metrics to understand company performance.
- Patrolled designated areas with officers on foot.
- Participated in recruiting procedures and various training exercises with police officers.
- Consistently upheld professional interactions with public members.
- Attended lectures presented by police professionals on topics like law enforcement ethics and diversity awareness.
Education
Bachelor of Science - Criminal Justice
California State University, Chico
Chico, CA05-2026
High School Diploma -
Leadership Public Schools
Richmond, CA06-2024
Dual Enrollment - Child Development
Foothill College
Los Altos, CA12-2021
Skills
- Active listening
- Task prioritization
- Teamwork and collaboration
- Customer service
- Multitasking abilities
- Interpretation support
- English/Spanish speaker
Timeline
Substitute After School Program Leader
Chico Area Recreation & Park District
02.2025 - Current
Police Explorer
San Pablo Police Department
10.2024 - 12.2024
Private Child Caregiver
Celina Nunez
06.2022 - Current
Head Waiter
Mariscos SinaloaBay
02.2020 - Current
Bachelor of Science - Criminal Justice
California State University, Chico
High School Diploma -
Leadership Public Schools
Dual Enrollment - Child Development
Foothill College