Yovania D Navarro Zambrana
Huntington Park
Summary
Experienced caregiver and team lead skilled in training and collaboration. Known for attention to detail and effective problem-solving, ensuring the delivery of high-quality care. Committed to fostering teamwork and enhancing client well-being.
Overview
11
11
years of professional experience
Work History
Caregiver
IHSS Adult Services Program
Huntington Park
02.2022 - Current
- Provided daily personal care and assistance to clients with various needs.
- Supported clients with mobility, hygiene, and meal preparation, enhancing their daily living experience.
- Collaborated with healthcare professionals to coordinate client care services.
- Maintained clean and well-organized environment for client happiness and safety.
- Prepared meals according to dietary requirements and assisted with feeding.
- Engaged elderly clients in conversation and recreational activities, fostering companionship and emotional well-being.
- Administered medications according to care plans, ensuring adherence to health protocols.
Demo Team Lead
Northgate Gonzalez Markets
Bell
06.2016 - 01.2022
- Supervised product demonstrations to engage customers effectively.
- Trained team members on proper product presentation techniques.
- Managed inventory for demonstration supplies and promotional materials.
- Provided feedback to management on customer preferences and trends.
- Prepared comprehensive post-demo analysis reports summarizing key learnings from each engagement.
- Collaborated with other departments such as sales, and management to ensure smooth delivery of demos.
- Coached team members on how to effectively present their demos during customer visits.
Sales Associate
Superior Grocers
Montebello
07.2015 - 06.2016
- Guided customers in locating products and addressing inquiries to enhance shopping experience.
- Facilitated product discovery for customers by answering questions and providing tailored advice.
- Provided product information to customers to support informed purchasing decisions.
- Ensured clean and organized sales floor to promote customer satisfaction and encourage purchases.
- Handled returns and exchanges following store policies and procedures.
- Restocked shelves to ensure sufficient inventory levels.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
Bachelor of Arts - Spanish Language And Literature
UNAN
Managua12-1998
Skills
- Customer service
- Team training
- Conflict resolution
- Problem solving
- Time management
Timeline
Caregiver
IHSS Adult Services Program
02.2022 - Current
Demo Team Lead
Northgate Gonzalez Markets
06.2016 - 01.2022
Sales Associate
Superior Grocers
07.2015 - 06.2016
Bachelor of Arts - Spanish Language And Literature
UNAN