Susana eras
regina,Saskatchewan
Summary
Dynamic professional with a proven track record in customer service excellence and operational efficiency, notably at Co-op Gas Bar. Leveraged strong work ethic and integrity to enhance customer satisfaction and foster repeat business. Skilled in cash handling and team collaboration, I significantly improved farm productivity by optimizing processes and implementing sustainable practices, achieving notable cost savings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
Co-op Gas Bar
10.2024 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cleaner
Beecleancleaning
01.2022 - 10.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Farming
Family Business
01.2016 - 08.2021
- Implemented soil conservation measures, promoting environmental stewardship within the farming community.
- Implemented sustainable farming practices that conserved resources while maintaining high levels of productivity.
- Enhanced soil fertility through sustainable farming practices such as crop rotation and organic fertilization.
- Supported local community engagement by participating in farmers markets, hosting educational workshops on sustainable farming practices, and providing tours of the family farm operation.
- Increased oyster farm productivity by implementing efficient farming techniques and optimizing equipment use.
- Implemented sustainable farming practices that resulted in decreased input costs while maintaining yield levels.
Chicken Farmer
Own Business
04.2017 - 04.2019
- Optimized feed conversion rates through monitoring and adjusting feeding schedules for various growth stages.
- Collaborated with local agricultural extension agents to stay informed on industry best practices, emerging trends, and new technologies that could improve farm operations.
- Maximized egg production through close monitoring of laying habits and adjusting nesting conditions accordingly.
- Boosted overall productivity by regularly evaluating farm processes, identifying areas for improvement, and implementing new methods or technologies as needed.
- Enhanced overall flock health by implementing a comprehensive vaccination and medication program.
- Developed strong relationships with suppliers, negotiating favorable pricing on feed, equipment, and medications to reduce expenses without compromising quality.
- Improved farm profitability by conducting market research, identifying trends, and making informed decisions on breed selection and marketing strategies.
Education
No Degree -
University of Agriculture
Chinandega, Nicaragua08-2021
High School Diploma -
San Luis Beltran
Chinandega, Nicaragua12-2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Customer service excellence
Languages
Spanish
Native or Bilingual
English
Professional Working
Certification
serve it right certificate.
sell lotto sell certification.
Timeline
Cashier
Co-op Gas Bar
10.2024 - 02.2025
Cleaner
Beecleancleaning
01.2022 - 10.2024
Chicken Farmer
Own Business
04.2017 - 04.2019
Farming
Family Business
01.2016 - 08.2021
No Degree -
University of Agriculture
High School Diploma -
San Luis Beltran
Similar Profiles
Divyanshu SharmaDivyanshu Sharma
Gas Station Attendant at Co-op Gas BarGas Station Attendant at Co-op Gas Bar
Christopher HartChristopher Hart
Cashier at Calgary Co-op Gas BarCashier at Calgary Co-op Gas Bar
Ashmeet KaurAshmeet Kaur
Cashier at Co-op Gas BarCashier at Co-op Gas Bar