Yovana Mon
Riverside
Summary
Skilled medical office professional offering several years of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Quick learner proficient in office equipment operations and job-related software. Bilingual English and Spanish
Overview
22
22
years of professional experience
Work History
Elderly Caregiver /Administrative Assistant
Tropical Heaven, INC
Miami
01.2020 - 04.2023
- Responsible duties llAttend to the individual needs of residents, including bathing, feeding, dressing, and ambulating
- Recognizing and reporting changes in resident conditions.
Office Administrative Assistant
Dr Francisco G Tudela OB/ GYN
Miami
05.2012 - 12.2019
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Assisted with referrals and prepared medical records for patients.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Verified insurance coverage for each patient visit.
- Provided education to patients about their medications or treatments.
Billing and Office Clerk
Dr. Vasconcello- Cohen MD, PA
Miami, FL
06.2013 - 05.2017
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Billing Procedure.
Office and Billing Clerk
Sunshine Health Care, INC
Miami
06.2012 - 05.2013
- As Office Manager I was responsible for the financial performance of the revenue cycle
- Supervision of patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash.
- Ensured regulatory compliance with HIPAA, OSHA, labor laws, and other federal, FL State, and local regulations.
Office and Billing Clerk
Horizons Patient Care, INC
01.2009 - 01.2012
- Same duties as the above
Office Administrative Assistant
E & R Medical Center, INC
Miami
01.2003 - 09.2005
- Same duties as the above
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Office Clerk/Secretary
Praise the Lord Any How Corporation
Miami
01.2001 - 01.2003
- Company Overview: specialized in Consulting and Billing Services for Assisted Living Facilities (ALF)
Education
LPN Diploma - Practical Nurse Course
Saber Nursing School
Miami, FL06.2012
Some College (No Degree) - General Studies
Miami Dade Community College
Miami, FLHigh School Diploma -
Coral Park Senior High School
Miami, FL06.2002
Skills
- Customer service
- Problem solving
- Time management
- Medication administration
- Client documentation
- Teamwork and collaboration
- Teamwork
Languages
Bilingual – English and Spanish
Timeline
Elderly Caregiver /Administrative Assistant
Tropical Heaven, INC
01.2020 - 04.2023
Billing and Office Clerk
Dr. Vasconcello- Cohen MD, PA
06.2013 - 05.2017
Office and Billing Clerk
Sunshine Health Care, INC
06.2012 - 05.2013
Office Administrative Assistant
Dr Francisco G Tudela OB/ GYN
05.2012 - 12.2019
Office and Billing Clerk
Horizons Patient Care, INC
01.2009 - 01.2012
Office Administrative Assistant
E & R Medical Center, INC
01.2003 - 09.2005
Office Clerk/Secretary
Praise the Lord Any How Corporation
01.2001 - 01.2003
LPN Diploma - Practical Nurse Course
Saber Nursing School
Some College (No Degree) - General Studies
Miami Dade Community College
High School Diploma -
Coral Park Senior High School