Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yovan Seth

St. John's,NL

Summary

Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Focused on meeting all customer demands with exceptional automotive care. Knowledgeable about replacing filters and automotive oil, disposing of hazardous materials and servicing other vehicle systems like tires. Skilled Oil Change Technician with practical experience in servicing various types of vehicles, including cars, trucks and commercial fleets. Strong knowledge in oil change procedures, vehicle inspection and preventative maintenance. Showcased ability to maintain high customer satisfaction levels while adhering to safety protocols and company standards. Previous work has resulted in streamlined operations and improved efficiency within automotive service centers.

Overview

3
3
years of professional experience

Work History

Service Technician

MR LUBE AND TIRES (DAC HOLDINGS INC.)
St. John's, Newfoundland and Labrador
08.2024 - Current
  • Provided technical support to customers over the phone and in person.
  • Diagnosed problems and determined solutions for various customer issues.
  • Performed oil changes on vehicles according to manufacturer specifications and customer requirements.
  • Checked fluid levels, replaced filters, and topped off fluids as necessary.
  • Diagnosed problems with engines using computerized diagnostic equipment.
  • Repaired or replaced worn or broken parts such as hoses, belts, and spark plugs.
  • Explained the services performed to customers and answered their questions regarding maintenance of their vehicles.
  • Maintained an organized work area that was free from hazardous materials.
  • Recommended additional repairs or services based on customer needs.
  • Inspected tires for defects and wear, measured tread depth and determined need for replacement.
  • Replaced worn tires with new ones of the same size and type.
  • Balanced wheels using electronic machines to ensure even tire wear.
  • Rotated tires .

Service Technician

MR LUBE AND TIRES (KBT VENTURES LTD.)
Prince George, British Columbia
02.2024 - 07.2024
  • Diagnosed problems and determined solutions for various customer issues.
  • Provided technical support to customers over the phone and in person.
  • Performed oil changes on vehicles according to manufacturer specifications and customer requirements.
  • Checked fluid levels, replaced filters, and topped off fluids as necessary.
  • Repaired or replaced worn or broken parts such as hoses, belts, and spark plugs.
  • Maintained an organized work area that was free from hazardous materials.
  • Inspected tires for defects and wear, measured tread depth and determined need for replacement.
  • Replaced worn tires with new ones of the same size and type.

Service Technician

Mr Lube And Tires (RESILIENT MANAGMENT CORP.)
North Vancouver
02.2023 - 10.2023
  • Provided technical support to customers over the phone and in person.
  • Diagnosed problems and determined solutions for various customer issues.
  • Performed oil changes on vehicles according to manufacturer specifications and customer requirements.
  • Checked fluid levels, replaced filters, and topped off fluids as necessary.
  • Inspected vehicle components such as brakes, tires, suspension systems, and steering mechanisms.
  • Diagnosed problems with engines using computerized diagnostic equipment.
  • Repaired or replaced worn or broken parts such as hoses, belts, and spark plugs.
  • Explained the services performed to customers and answered their questions regarding maintenance of their vehicles.
  • Maintained an organized work area that was free from hazardous materials.
  • Recommended additional repairs or services based on customer needs.
  • Provided estimates for labor costs associated with oil changes and other services.
  • Inspected tires for defects and wear, measured tread depth and determined need for replacement.
  • Replaced worn tires with new ones of the same size and type.

Warehouse Worker

ContainerWorld Forwarding Services
Richmond, BC
09.2021 - 02.2023
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Performed general housekeeping and cleaning tasks.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Consistently lifted materials weighing as much as 40 pounds.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.

Security Officer

Milestone Security
Surrey, BC
10.2022 - 11.2022
  • Investigated suspicious activities and persons to maintain security of premises.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Security Officer

WG SECURITY
Surrey, British Columbia
04.2022 - 05.2022
  • Checked for safety hazards and took corrective action when necessary.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Responded to alarms and conducted investigations as required.
  • Assisted in the development and implementation of security policies and procedures.
  • Maintained accurate logs of all security related activities.

Education

Associate of Arts - Communication

Columbia College
Vancouver, BC
05.2023

Skills

  • Event Logistics
  • Relationship Building
  • Clerical Support
  • Marketing campaigns
  • Preventive Maintenance
  • Customer Service
  • Technical Support
  • Quality Assurance
  • Spark Plug Replacement
  • Tire balancing
  • Vehicle Inspection
  • Maintenance Scheduling
  • Battery changes
  • Oil Changes

Languages

English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual

Timeline

Service Technician

MR LUBE AND TIRES (DAC HOLDINGS INC.)
08.2024 - Current

Service Technician

MR LUBE AND TIRES (KBT VENTURES LTD.)
02.2024 - 07.2024

Service Technician

Mr Lube And Tires (RESILIENT MANAGMENT CORP.)
02.2023 - 10.2023

Security Officer

Milestone Security
10.2022 - 11.2022

Security Officer

WG SECURITY
04.2022 - 05.2022

Warehouse Worker

ContainerWorld Forwarding Services
09.2021 - 02.2023

Associate of Arts - Communication

Columbia College
Yovan Seth