Youyang Zhang
Toronto,ON
Summary
Detail-oriented and bilingual university student with a strong academic background in translation and communication. Experienced in front desk volunteering in a hospital setting, providing customer-facing support in a fast-paced environment. Skilled in Excel, basic Python, and AI tools (ChatGPT), with hands-on experience completing translation, market research, and analytical reporting projects independently. Seeking an entry-level interpreter or language support role.
Overview
1
1
year of professional experience
Work History
Front Desk Assistant
Shaanxi Provincial People's Hospital
Xi'an, Shaanxi
06.2022 - 07.2023
- Provide clear directions and front-line assistance for patients
- Assisted with basic administrative tasks and appointment coordination
- Communicated effectively with individuals from diverse backgrounds
- Maintained confidentiality in a healthcare environment
Education
Bachelor of Science - Environmental Physics
University of Toronto
TorontoSkills
- Basic interpretation and translation techniques
- Microsoft Excel (Proficient: data organization, basic analysis)
- Python (Basic: simple scripts, data handling)
- AI tools: ChatGPT (research, drafting, and language support)
- Customer service
- Effective communication
- Problem solving
- Research methodologies
- Strong attention to detail
- Independent problem solving
Timeline
Front Desk Assistant
Shaanxi Provincial People's Hospital
06.2022 - 07.2023
Bachelor of Science - Environmental Physics
University of Toronto