Yousuf Salama

- Assist Administrator in daily functions of the building such as Stand-Up, PPS, Resident Council, Business Development

- Completed AIT program. Shadowed and spent time with each department in a SNF learning and providing support

- Oversaw the Housekeeping and Laundry Dept. Revamped schedules, expectations, and performance

- Newcomer Agent of the year (2022). Highest GCI for all new agents in the brokerage

- Pop-Up Juice Business yielded $190k in sales year 1 and $350k in sales year 2 all from events, catering, festivals

- Opened first brick & mortar at start of year 3

- Delivered and managed training for entire floor staff, overseeing 2 cycles of employee turnover.

- Upsold premium dishes on a daily basis while providing genuine hospitality and exceptional customer service with guests at all times, including VIPs and regulars.