Summary
Overview
Work History
Education
Skills
Timeline
Generic

Youssra dammak

Luskville,QC

Summary

Senior QA Engineer with 10+ years of experience in software quality assurance, test automation, and SDLC support. Strong background in requirements analysis, test planning, test case design, defect management, automation framework implementation, and continuous integration. Adept at ensuring compliance with quality standards while meeting client and business requirements

Overview

19
19
years of professional experience

Work History

QA Lead – Integration Team

IRCC
03.2024 - Current

• Lead QA integration team using 2-week sprint releases; support all phases of the SDLC including requirements analysis, tests design, execution, documentation, and reporting
• Review and validate team deliverables to ensure quality and adherence to standards
• Improve regression and smoke testing processes to align with accelerated deployment cycles
• Resolve automation challenges to ensure stable and reliable test execution; integrate the API tests in ADO pipeline for faster feedback and improved delivery efficiency
Tools: ADO pipelines/Test plans, Wiki, Postman/Newman, Elastic-Kibana, GCMS, Vault

• Mentor QA team members and share knowledge through documentation and team wiki contributions

• Conduct performance management activities by setting SMART objectives, track achievements, conduct performance assessments, and support employee performance improvement

Automation QA Engineer

Cogniva Information
04.2021 - 11.2023

• Significantly reduced regression testing time by automating tests of existing and new features associated with document management and classification across SharePoint, Outlook, and Office 365

Tools: Cypress/Java Script, puppeteer, Microsoft Graph API, Playwright, PowerShell scripts.

• Automated Document classification workflows in Desktop application with Power Automate, Win app driver/Python.

• Contributed to adding build deployment to the pipeline in Azure DevOps and incorporating UI and Postman tests into the Cloud

• Built training test data to test ML documents classifiers algorithms.

• Mentored QA team members in API and UI automation.

QA Automation Engineer

TalentMap
01.2019 - 03.2021

• Implemented UI automation framework and automated regression test plan for an existing surveys management application using C#/Selenium/Specflow.

• Prepared comprehensive test data upfront for the integration tests and Automate GraphQL API tests in Postman.

• Developed UI automated tests for a newly created web application dedicated to employee survey creation and management. The application consumes AUTH0 and Survey Gizmo APIs. (Cypress, cucumber and Javascript.)

• Automated GraphQL and RestFul API tests in Postman.

  • Mentored junior QA engineers on automation best practices and testing frameworks.
  • Streamlined testing processes, reducing cycle times while maintaining high-quality standards.
  • Managed defect tracking process using bug-tracking tools, providing timely updates on issue resolution progress to stakeholders.

Senior QA Analyst

FIS
02.2017 - 09.2018

• Contributed to the elaboration of global QA approach for migrating existing middle Office and back-Office derivatives products to a new FIS derivatives processing solution.

• Reduced defect leakage to the customer while ensuring on-time delivery of a web application responsible for data processing and migration from tier three cleared derivatives back-office product (GMI) to the new FIS solution. Utilized a variety of tools, including JIRA, Zephyr, DBVisualizer, Excel, SQL, Java, and Selenium WebDriver. This involved acquiring and analyzing specifications from the BA and Dev teams located in US-Chicago, designing and building test plans accordingly, conducting exploratory and regression tests, as well as maintaining and updating manual and automated test cases

QA Technical Lead

FIS
08.2014 - 01.2017

• Ensured release start-up activities: set and communicate timeline and work assignment, estimate testing effort and define priorities, create and communicate test plan.

• Managed the release: coordinating QA members based in Tunis and Dallas Offices to leverage QA activities for an exhaustive progress status, follow up work progress and help take adequate decisions by communicating daily dashboard, act as a key point of contact for Dev/QA,

• Ensured release closeup activities: check exit criteria, create QA sign off and related documentations, set post-release activities (meetings and regression test plan updates)

• Enhanced operational performance and release assessment procedure by generating adequate QA metrics.

• Successfully managed integration projects: Workday- Time Off integration to HELIOS, Workday- Employee integration to HELIOS , PlanView Time/Project integration to HELIOS and Ariba migration.

Software Developer in Test

Sagemcom Software & Technologies
07.2007 - 12.2010

• Reduced the cost and time of testing SagemCom devices by designing and developing software solutions aimed at conducting functional and measurement testing, as well as downloading client-embedded binaries using C programming, National Instruments Test Stand, Windows Shell, and Python. These devices encompass ADSL/VDSL onboarding, VOIP, and Wi-Fi.

• Contributed to Increase the revenue of the Testing Department by developing DLLs that simulate testing instruments purchased by other companies

• Assisted in meeting delivery date commitments by proficiently debugging and analyzing unforeseen test problems that arise on the production line

• Documented developed solutions and assist in their implementation at other SagemCom sites

Education

Bachelor of Science - Télécommunication Engineering

École Nationale D’ingénieur De Tunis
Tunis
06-2006

Skills

    UI automation: Cypress/javascript, Selenium/C#/Specflow/xunit, cucumber, Xpath, Playwright/Python, Robot Framework, win app driver (Desktop application automation)

    Backend testing/automation: Ready API, RestSharp, Postma/Newman (Rest and GraphQL), JMeter

    Microsoft Test Manager, Zephyr, JIRA, Microsoft Azure DevOps, GIT, Docker, Bitbucket, HP Quality Center

    Deep knowledge of Software testing processes and methodologies

Timeline

QA Lead – Integration Team

IRCC
03.2024 - Current

Automation QA Engineer

Cogniva Information
04.2021 - 11.2023

QA Automation Engineer

TalentMap
01.2019 - 03.2021

Senior QA Analyst

FIS
02.2017 - 09.2018

QA Technical Lead

FIS
08.2014 - 01.2017

Software Developer in Test

Sagemcom Software & Technologies
07.2007 - 12.2010

Bachelor of Science - Télécommunication Engineering

École Nationale D’ingénieur De Tunis
Youssra dammak