Youssef Sarkis
Laval,QC
Summary
Dynamic Purchasing Manager with a proven track record at Marc Prevost Machinerie Inc, adept in Supplier Relationship Management and Operations Management. Excelled in optimizing costs and enhancing supplier partnerships, achieving significant savings. Skilled in strategic planning and customer relations, consistently surpassing goals with innovative solutions and a customer-focused approach. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
Work History
Purchasing Manager
Marc Prevost Machinerie Inc
01.2024 - Current
- Used Tecsys software to authorize and monitor purchase orders and consumables.
- Conducted regular spend analysis reviews to identify opportunities for cost optimization within various categories.
- Monitored and evaluated vendor performance to determine compliance with quality standards.
- Reduced order processing time by automating purchase orders and invoicing systems.
- Generated reports, documents and analysis in Tecsys software for senior management review and approval.
- Purchased new products and oversaw inventory stocking and availability.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Performed monthly reconciliation of open purchasing orders.
- Sourced vendors, built relationships, and negotiated prices.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Negotiated long-term contracts with critical suppliers to ensure supply chain stability.
Optical Lab Technician
Prisma Vision Lab
03.2023 - 12.2023
- Contributed to successful safety audits by adhering to all relevant protocols and consistently maintaining a safe working environment.
- worked nightshifts
- Maintained high customer satisfaction with timely delivery of accurately produced prescription lenses.
- Stayed up-to-date on industry advancements, incorporating new technologies into daily practices to stay ahead of competitors in providing top-quality products.
- Mounted and secured lens blanks or optical lenses in holding tools or chucks of cutting, polishing or grinding machines.
- Assembled eyeglass frames and lenses.
- Examined prescriptions, work orders or broken eyeglasses to determine specifications for lenses, contact lenses or other optical elements.
- Used specialized tools to repair and adjust eyeglasses.
- Proven ability to learn quickly and adapt to new situations.
Sales Representative
Econolunettes Laval Inc.
05.2022 - 12.2023
- Enhanced store sales through effective upselling and cross-selling of optical products and accessories.
- Handled warranty claims professionally, ensuring quick resolution for customer satisfaction purposes.
- Managed the order process efficiently from start to finish, ensuring timely delivery of eyewear products to customers.
- Maintained up-to-date knowledge of industry trends, products, and technologies to provide accurate information to customers.
- Assisted customers in selecting frames, lenses, and other optical products based on their specific needs and preferences.
- Collaborated with team members to optimize store performance and achieve sales targets consistently.
- Informed clientele about available promotions or discounts regularly, driving additional sales opportunities while enhancing consumer loyalty.
- Used consultative sales approach to understand and meet customer needs.
- Liaised with optometrists as needed to ensure proper communication regarding patient prescriptions or adjustments were made accordingly.
Warehouse Worker
Econovision
07.2022 - 02.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Nightshift worker
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced waste, implementing recycling procedures for packaging materials.
- Managed warehouse operations and verified proper shipment procedures.
- Assembled pallets and crates for secure transportation of materials.
Barista
Java U
03.2022 - 05.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Cleaned counters, machines, utensils, and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Manager of Operations
Sarkis Generators
03.2021 - 02.2022
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
- Analyzed sales data to identify trends and areas for expansion, contributing to strategic planning and growth.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
Sales Representative
Sys Trading
11.2019 - 02.2021
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Collaborated with marketing department to align sales strategies with new campaigns.
- Conducted detailed market analysis to guide development of sales strategies.
- Participated in trade shows and conferences to network and generate leads.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Exceeded sales targets through effective planning and goal setting.
Sales Representative
Samaya Beach Resort
01.2019 - 09.2019
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Utilized social media platforms to engage with potential customers and build brand awareness.
Education
BBA - International Business
Concordia University
Montreal, QC01-2026
High School Diploma -
College Maristes Champville
Lebanon07-2021
Skills
- Advertising knowledge
- Supplier Relationship Management
- Distribution experience
- Operations Management
- Strategic Planning
- Vendor evaluation
- Purchase Order Management
- Data analysis understanding
- Customer Relations
- Product and service knowledge
- Prospecting skills
- Profit and loss understanding
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
French
Native or Bilingual
Event planning
I have a strong passion for event planning, having organized several successful events in both Lebanon and Canada. In Lebanon, I coordinated 8 events, each tailored to create memorable experiences. In Canada, I've planned 4 events, including one particularly large-scale event that attracted significant attention. My work involves managing logistics, coordinating with artists, and ensuring seamless execution, showcasing my ability to handle diverse and dynamic environments.
Timeline
Purchasing Manager
Marc Prevost Machinerie Inc
01.2024 - Current
Optical Lab Technician
Prisma Vision Lab
03.2023 - 12.2023
Warehouse Worker
Econovision
07.2022 - 02.2023
Sales Representative
Econolunettes Laval Inc.
05.2022 - 12.2023
Barista
Java U
03.2022 - 05.2022
Manager of Operations
Sarkis Generators
03.2021 - 02.2022
Sales Representative
Sys Trading
11.2019 - 02.2021
Sales Representative
Samaya Beach Resort
01.2019 - 09.2019
BBA - International Business
Concordia University
High School Diploma -
College Maristes Champville
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