Youssef Saleh (Joe)
Kamloops,BC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
Volunteer
School District 73
2023.09 - Current
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Wholesale Market (Customer Service Representative)
2023.01 - 2023.05
- Negotiated favorable pricing and terms with suppliers, resulting in improved profit margins for the company.
- Collaborated with other team members to develop strategic sales plans that maximized revenue and market share.
- Provided superior service to customers by quickly responding to requests, suggestions and concerns.
Virgin Megastore (salesman)
2022.02 - 2022.12
- Responsible for phone accessories sales
- Provided assistance with laptops, phones, and gaming cards
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Leveraged strong technology expertise.
Education
BBA - Administration
Thompson River University
Kamloops, BC09.2027
Skills
- Speak multiple languages (Arabic, Turkish, English).
- Excellent communication skills, both verbal and written
- Customer Needs Assessment
- Multitasking
- Conflict resolution
- Team collaboration
- Patience and resilience
- Excellent communication
- Positive attitude
- Time management
Availability
Available in the afternoon and on the weekends.
Languages
English
Full Professional
Arabic
Native or Bilingual
Turkish
Limited Working
Timeline
Volunteer
School District 73
2023.09 - Current
Wholesale Market (Customer Service Representative)
2023.01 - 2023.05
Virgin Megastore (salesman)
2022.02 - 2022.12
BBA - Administration
Thompson River University
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