Youssef Mazraani

• Handled scheduling and rescheduling of patient visits.
• Ensuring that the clinic’s calendar is organized and efficient.
• Streamlined payment processing and claim submission for improved billing operations.
• Maintained precision in insurance verification and billing.
• Handling insurance claims and resolving any issues with reimbursements.
• Ensuring proper maintenance of patient records, both physical and electronic.
• Scheduling staff shifts and ensuring proper staffing levels.
• Providing training for staff when needed.
• Oversaw supply chain management for dental office materials.
• Ensuring that the dental office is properly stocked with necessary materials and that equipment is well-maintained.
• Handling patient inquiries, complaints, and concerns.
• Optimized service delivery to increase client satisfaction and operational efficiency.
• Guaranteed fulfillment of necessary objectives.

• Supervised and guided employees to reach company objectives.
• Organized training for new team members and routine retraining for established employees.
• Prepared schedules and assignments to meet short- and long-term business demands.
• Facilitated team meetings and provided constructive feedback.
• Managed daily operations of department or company.