Youssef Harding

Inventory Management & Stock Control:

• Organized and maintained stock levels to ensure efficient backroom operations.
• Assisted with receiving shipments, verifying product accuracy, and updating inventory records.

Retail & Sales Floor Support:

• Worked closely with front-of-house teams to provide quick access to inventory for in-store customers.
• Replenished high-demand products to keep displays stocked and visually appealing.

Warehouse & Logistics Operations:

• Maintained a well-organized stockroom for seamless workflow and easy product retrieval.
• Assisted in coordinating product transfers between locations to optimize inventory distribution.
  
  
  

Stock Management & Organization:

• Maintained an efficient stockroom by organizing, labeling, and restocking inventory.
• Ensured quick and accurate retrieval of products to support front-of-house operations.

Order Fulfillment:

• Verified order details and shipping information to minimize errors and improve customer satisfaction.
• Picked and packed online orders with precision, ensuring timely and damage-free shipments.

Team Support & Operational Efficiency:

• Worked closely with sales associates and management to fulfill customer requests efficiently.
• Assisted in maintaining security measures and best practices to prevent loss and damage.
  

Order Fulfillment & Warehouse Operations:

• Accurately picked and packed online customer orders to ensure timely and efficient shipping.
• Managed inventory by organizing stock, replenishing products, and maintaining an optimized, easily accessible warehouse.

Customer Support & Communication:

• Provided responsive and professional customer service via email and phone.
• Assisted customers with order inquiries, product availability, returns, and exchanges.
• Resolved customer concerns efficiently while maintaining a high level of satisfaction.

E-Commerce & Shopify Knowledge:

• Processed online orders using Shopify
• Updated product listings and ensured accurate descriptions for a smooth customer shopping experience.