Youssef Adel
Los Angeles
Summary
Experienced in customer service, specifically in problem solving and decision making environments. Observed in the clinical setting, optometric duties and pre-testing procedures including eye exams and retina photos. Able to learn quick and has attention to detail. An aspiring optometrist with the motivation to pursue higher education, and to learn how to give the best patient care.
Overview
4
4
years of professional experience
Work History
Crew Member
Five Below
Hermosa Beach
08.2025 - Current
- Handled store shipments and inventory
- Stocked store shelves
- Kept store clean and organized
Shadowing Student
Lens Crafters
Moreno Valley
06.2025 - 08.2025
Clinical Shadower
Dr. Nancy Bakhoum O.D.
Lomita
08.2024 - 08.2025
- Observed duties of an optometrist while giving eye exams.
- Observed all related jobs within the clinic, including pre-testing.
- Observed patient care in pre-testing and the examination room
- 30+ hours of observing optometric duties in the clinical setting
- Shadowed clinical procedures to observe patient interactions and care techniques.
Team Member
Amecis Pizza & Pasta
Manhattan Beach
04.2022 - 08.2025
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Answered phone calls regarding inquiries about products or services.
- Prepared reports on sales activities, customer feedback, and inventory status.
- Recognized potential theft situations and alerted supervisor immediately.
- Participated in training sessions for new employees when needed.
- Rotated through series of different stations based on team needs.
- Assisted newly hired team members by explaining company procedures and safety requirements.
Summer Camp Counselor
Saint Mercurious Church
Dorrance
06.2022 - 08.2024
- Provided guidance and support to campers in a safe, encouraging environment.
- Assisted with the planning and execution of daily activities for campers.
- Supervised groups of children during recreational activities.
- Taught weekly Sunday School and also Hymnology related to the Church
Education
Some College (No Degree) - Biology
California State Polytechnic University, Pomona
Pomona, CASkills
- Problem-solving aptitude
- Effective Communication
- Analytical Thinking
- Analytical Skills
- Team building
- Professionalism
- Continuous Improvement
- Multitasking
- Self Motivation
- Attention to Detail
- Adaptability
Education and Training
other
Timeline
Crew Member
Five Below
08.2025 - Current
Shadowing Student
Lens Crafters
06.2025 - 08.2025
Clinical Shadower
Dr. Nancy Bakhoum O.D.
08.2024 - 08.2025
Summer Camp Counselor
Saint Mercurious Church
06.2022 - 08.2024
Team Member
Amecis Pizza & Pasta
04.2022 - 08.2025
Some College (No Degree) - Biology
California State Polytechnic University, Pomona