Yousra Hammoudeh
Visalia
Summary
Dynamic professional with extensive experience in managing aberrant behaviors and implementing tailored treatment plans. Adept at adapting teaching methods to meet diverse needs and skilled in identifying barriers and challenges. Proactively develops effective solutions to foster growth, with a proven ability to model functional communication and coping skills that promote personal and developmental progress. Committed to maintaining an enriching, nurturing, and positive environment that supports individual success.
Overview
5
5
years of professional experience
Work History
Training Coordinator
Talk ABA
10.2024 - Current
- Demonstrated understanding of learning styles and adaptable teaching methods when training new methods or procedures to all staff.
- Clarified and answered program related or client-specific questions when providing supervision services.
- Maintained accurate records of employee participation in training, tracking progress towards RBT certification.
- Developed job-specific competencies and performance standards.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Collaborated with clinic directors to design customized training plans aligned with organizational goals.
- Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
- Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Improved employee retention rates by creating a supportive learning environment that fostered personal growth and development.
- Monitored progress of trainees, providing constructive feedback and additional support when necessary to ensure success in their roles.
- Contributed to company-wide initiatives aimed at improving overall employee satisfaction and engagement, promoting a positive work environment.
- Analyzed and evaluated training effectiveness and program outcomes.
Registered Behavior Technician
The Talk Team
05.2022 - Current
- Provide direct one-on-one behavioral interventions of children with Autism Spectrum Disorder to teach communication, social, and daily living skills and reduce problematic behaviors.
- Provide compassionate care, teach and implement strong communication skills, and ability to handle crisis situations.
- Passed RBT Credential April of 2024.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Supported client using principles of applied behavior analysis.
- Promoted generalization of learned behaviors across various settings, ensuring clients' success beyond clinical environment.
- Utilized positive reinforcement techniques to encourage desirable behaviors, contributing to significant client progress.
Sales Associate
Bed Bath and Beyond
10.2020 - 05.2022
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Bachelor of Arts - Communicative Sciences with emphasis in Speech-Language Pathology (SLP)
California State University, Fresno State
Fresno, CA05.2023
Associate of Arts - Communication Studies With Emphasis On ASL
College of The Sequoias
Visalia, CA05.2021
High School Diploma -
El Diamante High School
Visalia, CA07.2019
Skills
- Proficiency in verbal and written communication skills
- Coaching and mentoring
- Schedule management
- Learning management systems
- New hire on-boarding
- Performance and Skill acquisition evaluation
- Fluent in English and Arabic
- Planning and scheduling
- Time management abilities
- Adaptability
Awards
Honor Roll, 4.0 GPA, Perfect Attendance, Honors Program
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Training Coordinator
Talk ABA
10.2024 - Current
Registered Behavior Technician
The Talk Team
05.2022 - Current
Sales Associate
Bed Bath and Beyond
10.2020 - 05.2022
Bachelor of Arts - Communicative Sciences with emphasis in Speech-Language Pathology (SLP)
California State University, Fresno State
Associate of Arts - Communication Studies With Emphasis On ASL
College of The Sequoias
High School Diploma -
El Diamante High School
Similar Profiles
Celumusa Princess KhumaloCelumusa Princess Khumalo
Customer Service Representatives at Customer Care and Billing CCI Talk Talk CampaignCustomer Service Representatives at Customer Care and Billing CCI Talk Talk Campaign
Jose Pocholo C. PresbiteroJose Pocholo C. Presbitero
Online ESL Teacher at Talk Talk EnglishOnline ESL Teacher at Talk Talk English
Swetha KesariSwetha Kesari
Technical Support Associate at Tech Mahindra-TALK TALKTechnical Support Associate at Tech Mahindra-TALK TALK
Oscar MedinaOscar Medina
Busboy at Olive GardenBusboy at Olive Garden
Allison DeenAllison Deen
Front End Supervisor at Ross Dress For LessFront End Supervisor at Ross Dress For Less