Overview
Work History
Education
Certification
Interests
Accomplishments
Languages
Timeline
Generic

Yousra Almefalani

London,ON

Overview

3
3
years of professional experience
1
1
Certification

Work History

Amazon Master Liquidation

Customer Service Representative
05.2024 - 08.2024


  • Maintained high standards of customer service while managing customer relationships in fast-paced, high-volume environments.
  • Handled store opening and closing procedures efficiently and in accordance with company policies.

Tuque Shawarma

Manager's Assistant
06.2023 - 11.2023
  • Demonstrated strong management and organizational skills by overseeing daily store operations, managing staff, handling inventory, and ensuring smooth opening and closing procedures.
  • Assisted with new employee training and conducted performance reviews to track overall progress

Ghadir Meat and Resturant

Supervisor in Training
11.2021 - 04.2023
  • Supervised and coordinated staff activities to ensure compliance with policies and standards while effectively resolving issues to maintain smooth operations.
  • Demonstrated adaptability and a quick learning ability by developing efficient processes for managing workflow.

Education

Bachelor of Management And Organizational Studies - Finance And Administration

Western University
London, ON
04-2027

High School Diploma -

Sir Frederick Banting Secondary School
London, ON
06-2022

Certification

  • RBC Banking Management Certificate (2019)
  • CPR Certificate (2020-2023)
  • Leadership Development for Employment skills (2020)
  • Business studies Certificate (2022)

Interests

  • Employee training and development for 5 years
  • Achieved honours annually in high school, showcasing discipline and dedication
  • Participated in a case study on yoga and breathing techniques and their impact on mindfulness

Accomplishments

  • Arab Students' Association club at Western University- VP finance
  • Kings accounting club at Western university- VP Events.

Languages

English
Arabic

Timeline

Amazon Master Liquidation

Customer Service Representative
05.2024 - 08.2024

Tuque Shawarma

Manager's Assistant
06.2023 - 11.2023

Ghadir Meat and Resturant

Supervisor in Training
11.2021 - 04.2023

Bachelor of Management And Organizational Studies - Finance And Administration

Western University

High School Diploma -

Sir Frederick Banting Secondary School

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Yousra Almefalani