Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yosif Butrus

Surrey,BC

Summary

Efficient worker skilled at Customer Service. Open and positive communicator.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level leader position. Ready to help team achieve company goals.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Crispy Falafel
07.2019

Traffic Control Lead

Metro Traffic Management
06.2022 - Current
  • Reduced accident rates by diligently monitoring work zones and identifying potential hazards for workers and the public.
  • Inspected traffic control devices to verify functionality, placement and safety compliance.
  • Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
  • Promoted efficient workflow by anticipating project needs and proactively requesting additional resources when required.
  • Established a positive working relationship with clients by providing timely status reports and addressing any concerns they might have.
  • Mitigated risks associated with road closures by coordinating with law enforcement agencies for timely notifications to the public.
  • Assisted in resolving onsite conflicts between workers, motorists, or pedestrians through effective problem-solving strategies.
  • Maintained clear visibility and legibility of directional and regulatory signs with regular inspections and repairs.
  • Created traffic control plans for difficult areas to support public and crew member safety.
  • Collaborated with construction crews and engineers to develop comprehensive traffic management plans, minimizing disruptions to local traffic patterns.
  • Worked well in a team setting, providing support and guidance.
  • team work always to make sure the work stay safe.
  • clear communication with team and make sure everyone know his roll on the road.
  • leadrship and giving advice and imprimprovement d work.


Line Cook

Earls Kitchen + Bar
06.2020 - 06.2022
  • Contributed to menu planning and development, incorporating seasonal ingredients for optimal freshness and taste.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
  • Checked food temperature regularly to verify proper cooking and safety.

Resettlement Assistant

Immigrant Services Society of BC
05.2019 - 09.2019

Helping the new immigrants by translating paperwork and show them how to use the bus.

Education

License Certificate - Strata Management

UBC
UBC
02.2024

High School Diploma -

Queen Elizabeth Secondary School
Surrey, BC
06.2021

Skills

  • Organization
  • Customer Service
  • Time Management
  • Trilingual – Arabic, Aramaic & English
  • Able to lift up to 90 pounds
  • Teamwork
  • Quality Assurance Controls
  • leadership
  • Active Listening
  • Follow-up skills
  • Problem Resolution
  • Relationship Building
  • Calm and Professional Under Pressure

Certification

  • Class 5 driving license
  • High school certification in Microsoft Office
  • Food Safe – Level 1
  • supervising for safety certificate
  • traffic control certificate


Languages

Arabic
Full Professional
English
Professional Working
Assyrian
Professional Working

Timeline

Traffic Control Lead

Metro Traffic Management
06.2022 - Current

Line Cook

Earls Kitchen + Bar
06.2020 - 06.2022

Customer Service Representative

Crispy Falafel
07.2019

Resettlement Assistant

Immigrant Services Society of BC
05.2019 - 09.2019

License Certificate - Strata Management

UBC

High School Diploma -

Queen Elizabeth Secondary School
Yosif Butrus