Yousif Albadri
Mississauga,ON
Summary
Current Administrative Assistant and Advisor at Royal LePage Medeowtowne Realty, adept in customer relations and office administration. Excelled in implementing a CRM system, enhancing the companies organization. Proven expertise in data analysis and report generation as a Research Analyst at Mosaic Institute, supporting change with actionable insights. I am a highly driven academic with experience in crisis analysis, conflict dynamics, international relations and geopolitics, I am eager to jump into the humanitarian space. I have the ability to conduct in-depth research, analyze complex geopolitical and humanitarian situations, and generate reports to support advocacy.
Overview
3
3
years of professional experience
Work History
Administrative Assistant and Advisor
Royal LePage Medeowtowne Realty
04.2022 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Implemented new CRM system to track client interactions, improving response times and client satisfaction.
Research Analyst
Mosaic Institute
09.2022 - 05.2023
- Prepared detailed reports summarizing research findings and recommendations for further action.
- Conducted in-depth qualitative research to identify trends and generate insights.
- Collaborated with cross-functional teams to generate relevant insights and created a up-to-date glossary used for the elementary and high school curriculum on social justice across Ontario.
- Supported senior management in making informed decisions by delivering timely and accurate research findings.
Education
Master of Arts - Peace And Conflict Studies
University of Waterloo
Waterloo12-2024
Honours Bachelor of Arts - Political Science
University of Toronto
Toronto04-2023
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- File organization
- Microsoft outlook (Teams, Excel, PowerPoint)
- Computer proficiency
- Customer relations
- Professional communication
- Verbal communication
- Deadline oriented
- Coordination
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Research Analyst
Mosaic Institute
09.2022 - 05.2023
Administrative Assistant and Advisor
Royal LePage Medeowtowne Realty
04.2022 - Current
Master of Arts - Peace And Conflict Studies
University of Waterloo
Honours Bachelor of Arts - Political Science
University of Toronto
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