Yousef Osama

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

canada, Ontario, Burlington

2

Permit Resident

• 06/2022 - 10/2023, let's Get Moving Hamilton-Canada, Team Leader, Property Assessment: Conducting on-site surveys of homes and offices to provide accurate financial proposals., Client Engagement: Following up with clients to ensure their satisfaction and secure their approval and orders for the move., Contract Consultation: Collaborating with clients to discuss contract conditions and terms, leading to the signing of the agreement., Logistics Planning: Meticulously planning and scheduling the moving process to ensure a smooth and efficient transition., Experienced Leadership: Leading our expert team in executing your move with precision and care.
• 05/2021 - 05/2022, Alia's Gelato & café Toronto-Canada, Café Manager, Staff Management: Scheduling shifts and managing employee work hours, Customer Service: Ensuring excellent customer service and satisfaction., Operations Management: Overseeing day-to-day operations, including opening and closing procedures., Financial Management: Handling cash management, including handling transactions and making deposits.
• 05/2017 - 10/2019, Get A Teck, Dubai-UAE, Account Manager, Managed the different medical solutions offering., Focusing on different healthcare clients, Studying the different market needs and respond with the matching solution, Developed the required market and sales plan., Representing the company professionally.
• 10/2016 - 04/2017, Baud Telecom, Amman-Jordan, Sales and Marketing Representative, Strengthened my background by studying the different Avaya products in depth, which developed my professionalism, which led to achieve my quotas., Planned, directed and conducted different sales plans to different market's sectors., Represented BTC professionally in Jordanian Market.
• 2012 - 2016, Different Part Jobs (free Lancer)-UAE, Various Positions, Al Mallah Transportation Est: Public Relation Representative., Burj Khalifa, Security Supervisor during several occasions., Union Pay: Marketing Agent, Fly Emirates Rugby World Cup Sevens, Organizer., GITEX- Promoter.

• Driving License: Yes

• Digital Marketing, Brain Station, Toronto - July 2023