Yousef Kaddoura
Calgary,AB
Summary
I am a dedicated and ambitious professional with over eight years of diverse experience in the retail industry. Known for my patience and strong work ethic, I have developed a robust skill set that includes leadership, customer service, and team management.
Throughout my career, I have consistently shown an ability to adapt and thrive in fast-paced environments. My commitment to excellence and continuous improvement has enabled me to build strong relationships with both colleagues and customers.
With a passion for improvement and learning, I am well-equipped to take on new challenges and contribute significantly to any organization. My blend of ambition, patience, and extensive experience makes me a valuable asset in any industry.
Overview
6
6
years of professional experience
Work History
Sales Lead Keyholder
Footlocker
12.2023 - Current
- Opened and closed the store by counting registers, making deposits, and storing and filing all daily paperwork.
- Helped customers on the floor and kept track of sales goals throughout the day.
- Completed audits and store flips on multiple occasions.
Footwear, Cashier, & Ecommerce Associate
Sportchek
06.2022 - 10.2023
- Greeted customers entering the store and responded promptly to customer needs.
- Fluently trained in every department and actively involved in each one.
- Helped customers on the floor and assisted in phone calls, inventory, stock, floor staging, and cleaning.
Deli Clerk
Calgary Co-op
09.2018 - 09.2020
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized kitchen in a fast-paced deli environment.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Completed orders, invoices, and inventory regularly.
Education
Bachelor of Science - Physical Literacy / Kinesiology
Mount Royal University
Calgary, AB05.2025
Skills
- Team Management
- Store Operations
- Customer Service
- Sales Proficiency
- Ambitious & Resourceful
- Patient
Volunteering
- Internship / Practicum, The City of Calgary, Completed 2024
- Practicum, Olympus Boxing Gym, Completed 2023
Languages
English
Native or Bilingual
Arabic
Professional Working
References
- Jenn Baptist - Co-op Deli Manager - 403-999-9641
- Ryan Tomchuk - Sportchek Footwear Supervisor - 403-701-1682
- Bol Bol - Footlocker Assistant Manager - 587-888-3146
Timeline
Sales Lead Keyholder
Footlocker
12.2023 - Current
Footwear, Cashier, & Ecommerce Associate
Sportchek
06.2022 - 10.2023
Deli Clerk
Calgary Co-op
09.2018 - 09.2020
Bachelor of Science - Physical Literacy / Kinesiology
Mount Royal University
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