Summary
Overview
Work History
Skills
Accomplishments
Languages
Won an award for building the biggest mansion in the country of lebanon
Timeline
Generic

Yousef Hammada

Edmonton,AB

Summary

Dynamic leader with a proven track record at Turkish Big Bite and AL YOUSEF CONSTRUCTION WORKS, enhancing customer loyalty and ensuring safety compliance. Excelled in operations management and team leadership, significantly improving service quality and operational efficiency. Skilled in fostering teamwork and collaboration, adept at driving positive outcomes and exceeding expectations.

Seasoned Construction professional with exceptional leadership and project management skills. Competent in team, budget and schedule oversight. Develops scopes, checks field activities, and updates clients.

Overview

28
28
years of professional experience

Work History

Restaurant Manager

Turkish Big Bite
04.2024 - 01.2025
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.


Restaurant Manager

Caspers Shawarma
01.2022 - 08.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Carefully interviewed, selected, trained, and supervised staff.

Restaurant Worker

Captain Shawarma
05.2020 - 01.2022
  • Maintained strict adherence to safety guidelines when handling food products or using kitchen equipment.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.

Construction Manager

AL YOUSEF CONSTRUCTION WORKS
01.1997 - 03.2019
  • Implemented safety protocols for reduced workplace injuries, conducting regular site inspections and safety meetings.
  • Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
  • Negotiated contracts with suppliers and subcontractors to confirm fair pricing and quality service.
  • Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.

Skills

  • Customer loyalty
  • Staff scheduling
  • Operations management
  • Staff management
  • Quality inspection reports
  • Safety compliance
  • Construction safety
  • Time management
  • Team leadership
  • Customer service
  • Teamwork and collaboration
  • Positive attitude

Accomplishments

  • Achieved the biggest mansion project through effectively managing over 15 employees at the same construction site
  • Supervised team of 15 staff members.
  • Built most new mansions and huge projects throughout lebanon with over 30+ years of experience
  • Achieved Huge projects by completing construction management with accuracy and efficiency.
  • Documented and resolved customer issues which led to larger number of sales and customer satisfactory
  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.

Languages

Arabic
Native or Bilingual
English
Professional Working

Won an award for building the biggest mansion in the country of lebanon

Awarded for designing and constructing the largest mansion in Lebanon, showcasing expertise in architectural design, project management, and luxury construction. Oversaw all phases, from concept to completion, delivering a landmark property that combines innovative design with state-of-the-art amenities.

Timeline

Restaurant Manager

Turkish Big Bite
04.2024 - 01.2025

Restaurant Manager

Caspers Shawarma
01.2022 - 08.2024

Restaurant Worker

Captain Shawarma
05.2020 - 01.2022

Construction Manager

AL YOUSEF CONSTRUCTION WORKS
01.1997 - 03.2019
Yousef Hammada