Yousef Elshaer
Mississauga,ON
Overview
3
3
years of professional experience
Work History
Sales Associate
InnovaTech Solutions
Mississauga , Ontario
09.2024 - Current
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in market place.
Waiter/Cashier Team Lead
Monasaba
Mississauga, Ontario
03.2022 - 06.2024
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Assisted cooks by prepping ingredients for meals prior to service times.
- Calculated charges, issued table checks, and collected payments from customers.
- Informed customers about specials, upselling additional food and drink items.
Event Coordinator
Ayat foundation
Mississauga, Ontario
09.2021 - 06.2023
- Coordinated and allocated equipment, supplies and staff for events.
- Created program activities, agendas and budgets based on client requirements.
- Managed safe and smooth food delivery at banquets, conferences and social events.
Education
High School Diploma -
John Fraser Secondary School
Mississauga, ON06-2025
Skills
- Upselling
- Promotional support
- Retail loss prevention
- Client service
- Store opening and closing
- Cleaning techniques
- Teamwork and collaboration
- Exceptional customer service
- Product sales
- Cold calling
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Sales Associate
InnovaTech Solutions
09.2024 - Current
Waiter/Cashier Team Lead
Monasaba
03.2022 - 06.2024
Event Coordinator
Ayat foundation
09.2021 - 06.2023
High School Diploma -
John Fraser Secondary School