Yousef Ali
yh2023@my.yorku.ca,yh2023@my.yorku.ca
Summary
Dedicated Pharmacy Technician Trainee at Homewood Pharmacy with strong problem-solving and effective communication skills. Proven track record in insurance verification and dosage form preparation, ensuring patient confidentiality and labeling accuracy. Committed to enhancing customer satisfaction through attentive service and precise transaction handling.
Overview
1
1
year of professional experience
Work History
Pharmacy Technician Trainee
Homewood Pharmacy
11.2024 - 03.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Collected co-payments or full payments from customers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Cashier
Rabba Fine Foods
10.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Computer Science
York University
06-2027
Skills
- Problem-solving skills
- Effective communication skills
- Patient confidentiality
- Dosage form preparation
- Labeling accuracy
- Insurance verification
- Excellent math skills
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Awards
I've been involved in robotics since I was 7 years old, participated in countless national and international events and competitions through different categories but my most memorable results would have to be;
- 3rd First Tech Challenge 2018
- 1st Robotics Rescue Maze 2019
- 7th First Lego League 2017
Timeline
Pharmacy Technician Trainee
Homewood Pharmacy
11.2024 - 03.2025
Cashier
Rabba Fine Foods
10.2023 - 05.2024
Bachelor of Science - Computer Science
York University
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