Yousef Ali
Toronto,ON
Summary
Proven track record in enhancing customer satisfaction at Rabba Fine Foods, adept in cash register operation and excelling in customer service excellence. Demonstrated professionalism and courtesy, significantly improving customer relations. Skilled in issue resolution and fostering repeat business through empathetic customer assistance. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
1
1
year of professional experience
Work History
Cashier
Rabba Fine Foods
10.2023 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Science - Computer Science
York University
Toronto, ON07.2027
High School Diploma -
Arab Academy For Science, Technology And Maritime
Egypt06.2023
Skills
- Customer Service
- Customer service excellence
- Patience and Empathy
- Customer Assistance
- Cleaning and sanitizing
- Customer Relations
- Cash Register Operation
- Issue Resolution
- Professionalism and Courtesy
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Accomplishments
#1 Nationally in Egypt in First Tech Challenge 2018
#6 Nationally in Egypt in First Lego League 2016
Coached a U13 First Lego League team to #1 Nationally 2023
Completed Advanced Python course
#1 Nationally in Egypt in Rescue Maze 2019
Timeline
Cashier
Rabba Fine Foods
10.2023 - 04.2024
Bachelor of Science - Computer Science
York University
High School Diploma -
Arab Academy For Science, Technology And Maritime
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