YOUNGWUK CHO
Coquitlam,British Columbia
Summary
Seasoned retail sales manager with over 8 years of comprehensive experience in high-traffic environments, specializing in revenue growth, market expansion, and team leadership. Excels in managing complex projects, enhancing operational efficiency, and delivering superior customer service.
Consider myself a doer—someone who grows by taking on challenges and overcoming obstacles, no matter how difficult they may be.
Overview
8
8
years of professional experience
Work History
Sales Manager
MLB Korea
Seoul
03.2020 - 07.2024
- Enhanced shopping experience and sales performance in downtown duty-free stores, leading to increased customer satisfaction and sales.
- Boosted regional sales by effectively managing high-traffic retail locations in key shopping districts.
- Successfully led the planning and launch of the Seoul flagship store, ensuring a strong market presence.
- Improved vendor relations and operational efficiency through strategic outsourcing and contract management.
- Drove wholesale expansion by leveraging online systems to target key markets, notably increasing buyer engagement.
Sales Supervisor
Descente Korea
Seoul
07.2016 - 02.2020
- Directed sales operations for major department stores in metropolitan and regional areas.
- Orchestrated new department store branch openings, including staffing, inventory planning, and store layout design.
- Enhanced sales performance by developing a strong pool of internal and external managers.
- Developed comprehensive business plans, including sales forecasts, merchandising strategies, and budget control.
Education
Bachelor's degree - Economics
Konkuk University
Seoul, Republic of Korea02.2016
Skills
- Team Management
- Sales Strategy
- Customer Service Excellence
- Inventory Management
- Profit Maximization
- Contract Negotiation & Vendor Management
- Business Development & Market Analysis
Qualifications
- Microsoft Word, Excel, Powerpoint
Timeline
Sales Manager
MLB Korea
03.2020 - 07.2024
Sales Supervisor
Descente Korea
07.2016 - 02.2020
Bachelor's degree - Economics
Konkuk University
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