Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Youngkwon Kim

Thornhill,ON

Summary

Efficient processing skills to sustain on-time delivery.

Strong worth ethic, adaptability and exceptional interpersonal skills.

Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service,multitasking and time management abilities

Overview

17
17
years of professional experience

Work History

Manager and Delivery Food

Seoulhouse
11.2013 - 10.2021
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.

Owner and Delivery

El Amigo
01.2006 - 07.2008
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Verified accuracy of all deliveries against order forms.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.

Delivery

LDBO
07.2005 - 12.2005
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Expedited deliveries to meet customer deadlines and requirements.

Delivery Newspapers

Toronto Star
02.2005 - 05.2005
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Education

High School Diploma -

Kyunghee High School
Seoul Korea
02.1983

Skills

  • Delivery Confirmations
  • Traffic Routing Planning
  • Mail Sorting
  • Microsoft Suite : Word, Excel and Powerpoint
  • Friendly, Positive Attitude
  • Route Planning

Languages

English
Professional Working
Korean
Native or Bilingual

Timeline

Manager and Delivery Food

Seoulhouse
11.2013 - 10.2021

Owner and Delivery

El Amigo
01.2006 - 07.2008

Delivery

LDBO
07.2005 - 12.2005

Delivery Newspapers

Toronto Star
02.2005 - 05.2005

High School Diploma -

Kyunghee High School

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Youngkwon Kim