Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Young Jin Lee

Los Angeles

Summary

Dynamic sales professional with a proven track record at Hing Wa Lee Jewelers, excelling in customer service and sales expertise. Cultivated strong client relationships, driving revenue growth through personalized recommendations. Adept at teamwork and problem-solving, consistently delivering exceptional experiences that enhance customer satisfaction and loyalty.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Sales Associate

Hing Wa Lee Jewelers
07.2023 - 01.2025
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to achieve monthly sales targets.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Knowledge in over 12 luxury brands including: Rolex, Cartier, Breguet, Piaget, IWC, Chopard, Roger Dubuis, Ulysses Nardin, Tudor, TAG Hueuer, Glasshutte Original, Gerrard Perregeux, Blancpain, Roberto Coin, and other High End Jewelery,

Youtube Content Creator

Youtube
07.2019 - 06.2023
  • Developed a recognizable personal brand by establishing a consistent theme, style, and tone across all videos.
  • Established efficient workflows for video production process including scripting, filming, editing, thumbnail design, uploading, optimizing metadata.
  • Demonstrated creativity and innovation by experimenting with new video formats, styles, or topics that attracted new viewers and increased overall channel engagement.
  • Increased viewership by consistently producing high-quality, engaging content tailored to target audience preferences.

VIP Host

TAO Group
11.2008 - 11.2018
  • Collaborated with cross-functional teams to deliver exceptional guest experiences and meet venue goals.
  • Developed strong relationships with clientele, resulting in repeat business and increased revenue.
  • Enhanced customer satisfaction by providing personalized VIP services and anticipating guest needs.

Education

Hospitality

UNLV
Las Vegas, NV
05-2007

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Goal oriented
  • Reliable and punctual
  • Exceptional customer service
  • Sales expertise

Accomplishments

  • Exceeded every monthly quota
  • Over 200,000 Subscribers following on social media

Certification

  • Rolex/Tudor Training Program
  • Youtube Play Buttom Certificate

Languages

Korean
Native or Bilingual

Timeline

Sales Associate

Hing Wa Lee Jewelers
07.2023 - 01.2025

Youtube Content Creator

Youtube
07.2019 - 06.2023

VIP Host

TAO Group
11.2008 - 11.2018

Hospitality

UNLV

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Young Jin Lee