Youliana Ilieva
toronto,Ontario
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Imperium Renovation
Toronto, Ontario
02.2020 - 03.2024
- Specialize in providing quality service with 10+ years of expertise
- Demonstrated excellent verbal and written communication
- Great at organizing.
- Demonstrated patience in resolving customer issues
- Showcased ability to resolve challenges efficiently
- Handled customer complaints in a professional manner.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Conducted product demonstrations to highlight features and benefits, enhancing customer engagement.
Education
High School Diploma -
High School 3 Prof. Marin Drinov
Bulgaria 05-1987
Skills
- Department reset
- Order Processing
- Money Handling
- Display Setup
- Loss Prevention
- Customer Service
Affiliations
- jewellery crafting
- physical wellness
Languages
English
Professional
Bulgarian
Professional
Timeline
Retail Sales Associate
Imperium Renovation
02.2020 - 03.2024
High School Diploma -
High School 3 Prof. Marin Drinov