Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Youarish Enviye

Granada Hills,CA

Summary

Creative Business Owner with exceptional background spent in Automotive. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Motivated business professional bringing 30 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.

Overview

27
27
years of professional experience

Work History

Cashier Supervisor

Booze & Brews Liquor Store
12.2019 - Current
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Verified accuracy of daily cashier batches by checking receipts, checks and cash.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
  • Shifted personnel resources based on current customer levels to consistently balance demand against operational requirements.
  • Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.

Mechanical Technician

Lee's Auto & Muffler
01.2015 - 10.2019
  • Assembled and disassembled equipment to perform repairs and maintenance.
  • Resolved mechanical issues using both technical and manual skills.
  • Maintained clean and organized work area to easily locate repairing tools and equipment.
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.

Mechanic

USA Gasoline Auto Shop
08.2006 - 01.2015
  • Disassembled defective parts to make proper repairs.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.

Owner

Youri's Auto Shop
01.1996 - 03.2006
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Trained and developed team members to build human capital.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.

Education

Automotive Mechanics

College
Urmieh, Iran
06.1995

Skills

  • Transmission Repair
  • Engine Tuneup and Repairs
  • Bay Maintenance
  • Team Collaboration
  • Removing Parts
  • Installing and Repairing Equipment
  • Social Perceptiveness
  • Aftermarket Component Installation
  • Customer Inquiries
  • Accounting Records
  • Professional Relationships

Languages

Persian
Full Professional
other
Full Professional

Timeline

Cashier Supervisor

Booze & Brews Liquor Store
12.2019 - Current

Mechanical Technician

Lee's Auto & Muffler
01.2015 - 10.2019

Mechanic

USA Gasoline Auto Shop
08.2006 - 01.2015

Owner

Youri's Auto Shop
01.1996 - 03.2006

Automotive Mechanics

College

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Youarish Enviye