Summary
Overview
Work History
Education
Skills
Languages
Schedule
Timeline
Generic

Yota Kunisawa

Jasper,Japan

Summary

Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.

Overview

14
14
years of professional experience

Work History

General Work

Plenus Co., Ltd.
04.2018 - 11.2019
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
  • Boosted team morale and performance through effective leadership and training programs.
  • Managed scheduling and payroll for kitchen staff, ensuring optimal staffing levels during busy periods.
  • Performed the work of sweeping, dusting, and cleaning the infrastructures, furniture, and instruments used in the office
  • Interacted with the workers, clients, and other professionals with a view to discussing complaints, responding to queries, and receiving orders.

Kitchen and Server

Wara Wara Co., Ltd.
04.2015 - 06.2018
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
  • Plated and presented food following chef requirements.
  • Followed recipes and chef instructions to prepare food correctly.
  • Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
  • Learned other teammates' work tasks to train as backup.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
  • Reduced waste by effectively managing inventory levels and rotating stock to maintain freshness.
  • Assisted in food preparation for enhanced meal quality and speed of service.
  • Took food and drink orders from customers accurately and with a positive attitude
  • Ensured tables were enjoying their meals and took action to correct any problems
  • Collected payments from tables.

Server

Restaurant Pace
04.2013 - 01.2018
  • Took food and drink orders from customers accurately and with a positive attitude
  • Ensured tables were enjoying their meals and took action to correct any problems
  • Prepared checks that itemize total meal costs and sales taxes
  • Collected payments from tables.

Housekeeping Room Attendant

The Josie Hotel
12.2024 - 04.2025
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
  • Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
  • Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
  • Boosted efficiency within the housekeeping department through cross-training in various roles as necessary.

Delivery

Pizza-la
04.2011 - 04.2012
  • Checked orders before delivery to ensure that the correct products have been made and that charges are accurate
  • Transported items to customers at their desired locations
  • Managed cash and card payments upon delivery, as needed.

Education

Bachelor's Degree in Chinese Literature -

DAITO BUNKA UNIVERSITY
Tokyo, Japan
03.2018

Skills

  • Guest Relations
  • Maintenance Coordination
  • Multitasking and Prioritizing
  • Guest Service and Support
  • Team Support and Collaboration

Languages

English
Professional Working
Japanese
Native or Bilingual

Schedule

  • 03/01/23, Start the two-month study plan in the Philippines.
  • 06/01/23, Enter Canada and start working at JPL if accepted.
  • 03/01/24, Start the two-month study program in Vancouver, BC.

Timeline

Housekeeping Room Attendant

The Josie Hotel
12.2024 - 04.2025

General Work

Plenus Co., Ltd.
04.2018 - 11.2019

Kitchen and Server

Wara Wara Co., Ltd.
04.2015 - 06.2018

Server

Restaurant Pace
04.2013 - 01.2018

Delivery

Pizza-la
04.2011 - 04.2012

Bachelor's Degree in Chinese Literature -

DAITO BUNKA UNIVERSITY

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