Yota Kunisawa
Jasper,Japan
Summary
Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.
Overview
13
13
years of professional experience
Work History
Housekeeping Room Attendant
Fairmont Jasper Park Lodge
2023.08 - 2024.08
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
- Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
- Boosted efficiency within the housekeeping department through cross-training in various roles as necessary.
General Work
Plenus Co., Ltd.
2018.04 - 2019.11
- Performed the work of sweeping, dusting, and cleaning the infrastructures, furniture, and instruments used in the office
- Interacted with the workers, clients, and other professionals with a view to discussing complaints, responding to queries, and receiving orders.
Server
Wara Wara Co., Ltd.
2015.04 - 2018.06
- Took food and drink orders from customers accurately and with a positive attitude
- Ensured tables were enjoying their meals and took action to correct any problems
- Prepared checks that itemize total meal costs and sales taxes
- Collected payments from tables.
Server
Restaurant Pace
2013.04 - 2018.01
- Took food and drink orders from customers accurately and with a positive attitude
- Ensured tables were enjoying their meals and took action to correct any problems
- Prepared checks that itemize total meal costs and sales taxes
- Collected payments from tables.
Delivery
Pizza-la
2011.04 - 2012.04
- Checked orders before delivery to ensure that the correct products have been made and that charges are accurate
- Transported items to customers at their desired locations
- Managed cash and card payments upon delivery, as needed.
Education
Bachelor's Degree in Chinese Literature -
DAITO BUNKA UNIVERSITY
Tokyo, Japan03.2018
Skills
- Guest Relations
- Maintenance Coordination
- Multitasking and Prioritizing
- Guest Service and Support
- Team Support and Collaboration
Languages
English
Professional Working
Japanese
Native or Bilingual
Schedule
- 03/01/23, Start the two-month study plan in the Philippines.
- 06/01/23, Enter Canada and start working at JPL if accepted.
- 03/01/24, Start the two-month study program in Vancouver, BC.
Timeline
Housekeeping Room Attendant
Fairmont Jasper Park Lodge
2023.08 - 2024.08
General Work
Plenus Co., Ltd.
2018.04 - 2019.11
Server
Wara Wara Co., Ltd.
2015.04 - 2018.06
Server
Restaurant Pace
2013.04 - 2018.01
Delivery
Pizza-la
2011.04 - 2012.04
Bachelor's Degree in Chinese Literature -
DAITO BUNKA UNIVERSITY
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