Summary
Overview
Work History
Education
Timeline
Generic

Yosief Tafere

Toronto,Canada

Summary

To secure Track Maintainer Trainee role with TTC and continue my career in transport services industry. With 5+ years of transport experience in Union environment, customer service and relations.

Overview

10
10
years of professional experience

Work History

Letter Carrier

Canada Post
Toronto, Canada
01.2024 - Current
  • Delivered packages efficiently and accurately to various locations within strict time constraints, ensuring prompt delivery and customer satisfaction.
  • Serviced postal codes all over the GTA.
  • Inspected vehicles for mechanical items and safety issues, maintained vehicle supplies and equipment.
  • Communicated with dispatch personnel regarding pick-up times, delivery locations.
  • Developed and maintained strong relationships with clients, providing excellent customer service and addressing any inquiries or concerns promptly.

Train Conductor

CP Rail
Schreiber, Ontario
03.2022 - 12.2023
  • Performed inspections of locomotives and cab cars.
  • Ensured that all operating rules were followed at all times.
  • Monitored track conditions for obstructions or signal problems along the route.
  • Operated switches and signals in accordance with established procedures.
  • Relocated and covered multiple territories whenever needed.
  • Worked Irregular hours, holidays, weekends, night/day shifts as needed.
  • WHMIS, First Aid and CPR certified.

Delivery Contractor

Tforce Logistics
GTA, ON
07.2019 - 01.2022
  • Followed assigned routes and time schedules for deliveries or pickups.
  • Delivered products safely within established time frames according to customer requirements.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Inspected vehicles' condition, supplies and equipment before and after trips

Assistant Store Manager

Lucky Brand
GTA, ON
03.2015 - 06.2019
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Created promotional campaigns to increase brand awareness and attract new customers.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.

Education

Business Management -

Humber College
Toronto, Canada

Timeline

Letter Carrier

Canada Post
01.2024 - Current

Train Conductor

CP Rail
03.2022 - 12.2023

Delivery Contractor

Tforce Logistics
07.2019 - 01.2022

Assistant Store Manager

Lucky Brand
03.2015 - 06.2019

Business Management -

Humber College

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Yosief Tafere