Yoselin Perez
San Diego
Summary
Resourceful Administrative Assistant with over 6 years of experience supporting managers and teams in public education and healthcare. Expertise in calendar management, document control, and front-desk operations. Proven ability to handle confidential information with discretion. Bilingual in English and Spanish, dedicated to enhancing service delivery to staff and the public.
Overview
10
10
years of professional experience
Work History
Paraeducator Instructional Aide
San Diego Unified School District
San Diego
08.2019 - Current
- Provided personalized educational, behavioral, and emotional support to students, facilitating positive learning outcomes.
- Assisted students with individual learning plans and special needs accommodations.
- Guided and monitored students during community outings, enhancing their independence and social skills.
- Developed and maintained communication and relationships with students, teachers, support staff, and parents to support educational goals.
Nursing Unit Clerk
St. Paul Senior Services
San Diego
04.2021 - 07.2022
- Managed and maintained patient records and electronic files, entering data accurately into automated database systems in accordance with established policies and procedures.
- Coordinated scheduling and calendar management for patient appointments, staff meetings, and transportation arrangements.
- Provided advanced administrative and clerical support to nursing directors and management in a fast-paced environment.
- Served as primary contact for all incoming and outgoing communications via multi-line telephone and email, facilitating timely information exchange.
- Processed supply orders, maintained inventory levels, and restocked clerical and nursing departments to ensure uninterrupted operations.
- Prepared and proofread correspondence, reports, and documentation for internal and external distribution.
- Welcomed and assisted visitors, families, and staff at front desk, ensuring a professional and discreet environment.
Certified Nurse Assistant
St. Paul Senior Services
San Diego
08.2020 - 04.2021
- Monitored patient stability by checking vital signs and weight, and accurately recording intake and output to support effective care.
- Facilitated personal hygiene management, feeding, and ambulation to enhance patient comfort and dignity.
- Transported patients safely between rooms and appointments to ensure timely access to necessary medical services.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working environment.
Membership Representative
Borderview YMCA
04.2016 - 12.2020
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Provided front-desk and customer service support in busy public-facing environment, addressing inquiries about programs, pricing, and availability to enhance member experience.
- Efficiently process sales transactions in extremely busy and fast-paced environment
- Recorded inquiries and maintained accurate membership records to support operational efficiency.
Education
Associate of Science - Human Biology
National University
San Diego, CA06-2023
Certificate - CNA
Southwestern College
Chula Vista, Ca03-2018
Skills
Administrative Support: Executive calendar & scheduling Multi-line phone & front desk Correspondence & proofreading
Records & Document Control: Data entry & database systems Confidential document handling
Coordination & Logistics: Meeting & travel coordination Supply ordering & inventory
Software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Medical database systems Windows 10
Languages: English (Native) Spanish (Native/Bilingual)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Nursing Unit Clerk
St. Paul Senior Services
04.2021 - 07.2022
Certified Nurse Assistant
St. Paul Senior Services
08.2020 - 04.2021
Paraeducator Instructional Aide
San Diego Unified School District
08.2019 - Current
Membership Representative
Borderview YMCA
04.2016 - 12.2020
Associate of Science - Human Biology
National University
Certificate - CNA
Southwestern College