Yoselin Montes
Corona
Summary
Experienced waitress who is willing to learn more skills, has good customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Hostess
Palpas restaurant
Cora
11.2024 - Current
- Greeted guests warmly and guided them to their tables.
- Managed reservations using the restaurant's booking system.
- Assisted servers by delivering menus and water to guests.
- Maintained cleanliness and organization of the waiting area.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Answered phones promptly to record and confirm reservations.
- Inspected dining and serving areas for cleanliness and proper setup.
- Assigned patrons to suitable tables according to server rotation.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
Waitress
Palapas Restaurant
Corona
10.2022 - Current
- Provided excellent customer service in a busy restaurant environment.
- Took customer orders and accurately processed transactions at the register.
- Assisted in setting up dining areas for smooth service and guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery to customers.
- Supported inventory management by restocking supplies as needed during shifts.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Answered questions about menu items, ingredients, and pricing.
- Organized take-out orders efficiently according to customer requests.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Expo Runner
Palapas Restaurant
Corona
08.2024 - 11.2024
- Delivered supplies and materials to various event stations efficiently.
- Set up and maintained equipment for exhibits and presentations.
- Assisted event staff in managing logistics during high-traffic periods.
Busser
Palapas Restaurant
Corona
07.2024 - 09.2024
- Maintained cleanliness of dining areas and ensured tables were properly set.
- Assisted servers by promptly delivering drinks and food items to guests.
- Cleared and cleaned tables after guests finished their meals efficiently.
Bartender
Palapas Restaurant
Corona
04.2023 - 08.2023
- Prepared and served a variety of cocktails and beverages to patrons.
- Maintained cleanliness and organization of the bar area and equipment.
- Engaged customers with friendly service and product recommendations.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
Education
Centennial High School
Corona, CA 08.2018 - 05.2021
Skills
- Customer service
- Sanitation standards
- Team collaboration
- Organizational skills
- Positive and professional
- Menu memorization
- Patience and empathy
- Time management
Timeline
Hostess
Palpas restaurant
11.2024 - Current
Expo Runner
Palapas Restaurant
08.2024 - 11.2024
Busser
Palapas Restaurant
07.2024 - 09.2024
Bartender
Palapas Restaurant
04.2023 - 08.2023
Waitress
Palapas Restaurant
10.2022 - Current
Centennial High School
08.2018 - 05.2021