Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
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Yosef Kroupenin

Yosef Kroupenin

Certified Salesforce Administrator
Thornhill,ON

Summary

Dedicated Salesforce professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

20
20
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Junior Salesforce Administrator

Uptima
Toronto, ON
08.2022 - Current
  • Led projects and analyzed data to identify opportunities for improvement.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Conducted research, gathered information from multiple sources and presented results.
  • Resolved problems, improved operations and provided exceptional service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Product Data Management Administrator

Skyjack
Guelph, ON
05.2021 - 04.2022
  • Prepared variety of different written communications, reports and documents.
  • Created plans and communicated deadlines to complete projects on time.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

BA/Designer

Honewell
Woodstock, ON
12.2019 - 04.2021
  • Surveyed clients to ascertain requirements and expectations for product.
  • Analyzed open orders, backlog and sales data to provide sales team with insights.
  • Collaborated with teams in product line transition to streamline manufacturing footprint.
  • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.

SolidWorks and PDM Administrator

MK Plastics
Montreal, QC
05.2018 - 12.2019
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Education

Salesforce Administrator - Salesforce Administration

Loyalist College of Applied Arts And Technology
Belleville, ON
05.2022 - 08.2022

Product Management Diploma - Product Management

Brainstation
05.2022 - 06.2022

Bachelor of Science - Mechanical Engineering

Ben Gurion University
09.1994 - 07.1998

Skills

SalesForce

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Certification

Certified Salesforce Administrator

Software

CAD Design

Sales Cloud, Service Cloud, and Experience Cloud

HTML, CSS, and JavaScript

SQL

ERP and CRM systems

UAT and SIT testing

Timeline

Junior Salesforce Administrator

Uptima
08.2022 - Current

Salesforce Administrator - Salesforce Administration

Loyalist College of Applied Arts And Technology
05.2022 - 08.2022

Product Management Diploma - Product Management

Brainstation
05.2022 - 06.2022

Product Data Management Administrator

Skyjack
05.2021 - 04.2022

BA/Designer

Honewell
12.2019 - 04.2021

SolidWorks and PDM Administrator

MK Plastics
05.2018 - 12.2019

Bachelor of Science - Mechanical Engineering

Ben Gurion University
09.1994 - 07.1998
Yosef KroupeninCertified Salesforce Administrator