Yorkabel Sahle

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. As well as welcoming Customer Service Representative/Cashier adept at greeting customers, collecting money/payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

• Fundraiser, Plan International, Markham, ON, 07/2023 - 09/2023, Engaged with public members to raise charity and awareness, Worked door to door to help raise money for children, Organized campaigns that will lead to donation, Trained volunteers and employees to support outreach efforts
• Customer Service, Tim Hortons, Kitchener, ON, 2021 - 2023, Took orders, prepared, and handed them out to customer, Informed customers about new products and suggested products to upsell., Communicated to baker on products that they are running low of, Replenished stocks paper cups, lids, sugar, cream, milk, coffee, tea, syrups etc., Brewed coffee according to standards, Followed up FIFO system (First In, First Out)
• Sales Associate, Mine market shoe store, Eritrea, 2016 - 2018, Ensured high levels of customer satisfaction through excellent sales service, Assessed customers needs and provide assistance and information on product features, Team up with co-workers to ensure proper customer service, Maintaining an orderly appearance throughout the sales floor., Provides recommendations according to customer needs or preferences, Handles refunds, exchanges and returns

• Multicultural festival, Kitchener, ON, 06/2024, Assist setting with setting up and tear down
• A Valentine Day Expo, Kitchener, ON, 02/2023, Helped vendors prepare and organize their goods
• 5 Food Truck Crawl, Cambridge, ON, 07/2023, Assist customers finding vendors, giving information

I love walking specially at night. Winter or summer walking helps me to relax and overview my day what I learned, what I can change, and on how to become a better person. I watch shows and movies but books take the win for me. For me reading book is like making my own show or movie based on what I read. You imagine the people picture them and once I start reading my mind is working on creating pictures of what I read and its fascinating. For the trying new things I consider my self as adventures. While there are many things repeating in our life again and again I like to see something different that is unusual or unique. It makes life more interesting than what it is and those are my passion and hobbies.