Committed Health Care Worker Skilled at assisting with daily living activities and meal preparation. Focused on maintaining client safety and comfort through continuous monitoring with more than 12 years of experience in healthcare environments.
Overview
15
15
years of professional experience
Work History
Health Care Aide
CBI
Calgary, AB
01.2019 - Current
Provided assistance to clients with activities of daily living such as bathing, dressing, grooming and eating.
Administered medication and treatments as prescribed by medical staff.
Reported any changes or concerns to supervising nurse.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Helped clients walk with or without self-help devices.
Turned and repositioned clients using proper body mechanics to prevent pressure ulcers.
Customer Service Representative
second cup
Calgary, AB
10.2016 - 09.2018
Operated cash registers to process customer payments.
Monitored inventory levels of supplies and restocked when necessary.
Followed safety procedures while operating machinery such as grinders and espresso machines.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Customer Service
Timhortons
Calgary, AB
08.2014 - 10.2016
Supervised and coordinated activities of customer service representatives to ensure quality customer service was provided.
Resolved escalated customer service issues in a timely manner.
Trained new team members on the proper use of equipment, safety protocols and customer service standards.
Operated cash register or POS system to receive payment by cash, check and credit card.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Cleaner
servantage
Calgary, AB
08.2014 - 09.2016
Understood and followed oral and written directions.
Planned and completed group projects, working smoothly with others.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Maintained cleaning equipment and materials in a safe and sanitary working condition.
Restocked supplies, replacing toiletries, liners and soaps.
Licensed Practical Nurse
District 4 health extension
Addisababa, Ethiopia
01.2010 - 11.2012
Developed and implemented health education programs for individuals and families to promote healthy lifestyles.
Provided individualized health counseling services to patients, including guidance on nutrition, exercise, hygiene and disease prevention.
Conducted home visits to evaluate the physical condition of clients in their homes.
Educated patients about their diseases, medications, treatments and preventive measures.
Coordinated referrals for specialty care as needed based on assessment findings.
Collaborated with public health departments to develop strategies for promoting healthy behaviors in the community.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Licensed Practical Nurse
MCM Comprehensive Specialized Hospital
Addis Ababa, Ethiopia
11.2008 - 12.2009
Performed physical assessments, including vital signs and health history documentation.
Provided patient care in accordance with physicians' orders and nursing standards of practice.
Assisted patients with personal hygiene activities such as bathing, dressing, eating, grooming, and toileting needs.
Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
Collected biological samples from patients and performed routine lab tests to support diagnosis.
Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
Counseled clients, patients and families and provided emotional and psychosocial support.
Documented patient medical histories, current symptoms and vitals.
Education
Certificate - Health Care Aide
Robertson College
Calgary, AB
09-2018
Diploma - Nursing
Miracle Health Collage
Addis Ababa, Ethiopia
09-2008
Skills
Electronic Charting
Patient-Focused Care
Care Plan Implementation
Condition Monitoring
Mobility Assistance
Patient Lifting
References
References available upon request.
Timeline
Health Care Aide
CBI
01.2019 - Current
Customer Service Representative
second cup
10.2016 - 09.2018
Customer Service
Timhortons
08.2014 - 10.2016
Cleaner
servantage
08.2014 - 09.2016
Licensed Practical Nurse
District 4 health extension
01.2010 - 11.2012
Licensed Practical Nurse
MCM Comprehensive Specialized Hospital
11.2008 - 12.2009
Certificate - Health Care Aide
Robertson College
Diploma - Nursing
Miracle Health Collage
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