Yoonji(Jane) Tae
Burnaby,BC
Summary
- Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
- Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
- Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
- Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cook Manager
Damso
Vancouver, BC
04.2022 - Current
- Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
- Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
- Maintained a high standard of cleanliness, ensuring a safe and sanitary work environment for staff and customers.
- Provided exceptional customer service by addressing diner concerns promptly and professionally.
- Collaborated with other kitchen staff to ensure smooth operations during peak meal times.
Server/Cook
Oliver Twist Pub
Burnaby, BC
05.2021 - 03.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
English Tutor/Head of the Department
Wise Reader
Hwaseong, South Korea
09.2020 - 04.2021
- Strengthened students' understanding of grammar rules by providing targeted instruction during individual or group sessions.
- Improved student comprehension of complex texts by employing various teaching methods tailored to individual learning styles.
- Kept accurate records of each tutoring session, tracking attendance, progress notes, and areas for future focus.
- Fostered a positive learning environment by establishing clear expectations and offering consistent support to students.
Server
Shiki Sushi
Victoria, BC
08.2019 - 08.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Served food and beverages promptly with focused attention to customer needs.
Cashier Supervisor
A&W
Victoria, BC
08.2019 - 03.2020
- Streamlined checkout procedures for improved speed and accuracy in handling cash and credit payments.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Reduced cashier errors by implementing comprehensive training programs for new hires.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Managed efficient break rotations for cashier staff, maintaining consistent service levels throughout the day.
Server
Sushi Bar Shu
Vancouver, BC
05.2019 - 06.2019
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Cashier
A&W
Victoria, BC
11.2018 - 04.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
English Tutor/Head of the Department
Wise Reader
ShuHwaseong, South Korea
12.2013 - 02.2018
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
- Collaborated with fellow tutors to share best practices and improve overall effectiveness of the tutoring program.
- Partnered with parents to discuss student progress, addressing concerns and celebrating achievements together.
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
Education
Bachelor of Arts - Information and Computer Systems
Camosun College
Victoria, BCBachelor of Arts - Japanese, Division of Language And Literature.
Baekseok University
Cheonan, South Korea08-2014
Skills
- Project Management
- Teamwork and Collaboration
- Team Leadership
- Problem-Solving
- Multitasking
- Organization and Time Management
Certification
- Canada Drive License
- Food Safe
- Serving It Right
Languages
English
Professional
Korean
Native/ Bilingual
Japanese
Limited
Timeline
Cook Manager
Damso
04.2022 - Current
Server/Cook
Oliver Twist Pub
05.2021 - 03.2022
English Tutor/Head of the Department
Wise Reader
09.2020 - 04.2021
Server
Shiki Sushi
08.2019 - 08.2020
Cashier Supervisor
A&W
08.2019 - 03.2020
Server
Sushi Bar Shu
05.2019 - 06.2019
Cashier
A&W
11.2018 - 04.2019
English Tutor/Head of the Department
Wise Reader
12.2013 - 02.2018
Bachelor of Arts - Information and Computer Systems
Camosun College
Bachelor of Arts - Japanese, Division of Language And Literature.
Baekseok University
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