Yoni Worn

• Prepared variety of different written communications, reports and documents.
• Participated in team-building activities to enhance working relationships.
• Maintained energy and enthusiasm in fast-paced environment.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Oversee test activities which include design, develop, and execute test strategies/plans; debug and troubleshoot; perform impact and gap analysis; monitor and instruct test resources on proper procedures to ensure team compliance, status reporting to Manager on development projects, coordinate issue resolution, defect tracking and defect triage activities
• Create test exit reports, test plans, test strategies and testing estimates
• Oversee and coordinate test execution within all testing disciplines, such as automation, performance, security, functional and penetration testing.
• Analyze business requirements through formal or informal reviews to determine System Test criteria and govern approach to test effort required
• Contribute and oversee maintenance of test artifacts including status reports as required by our delivery methodology
• Effectively communicate, verbally and in writing, with project team and peer groups
• Ensure quality assurance processes, practices, and tools are known and followed
• Participation in problem resolution related to system design and implementation, responsible for all project/ release testing (e.g., Integration, business acceptance, performance, maintenance, operability, deployment verification)
• Chair defect triage meetings, status calls to ensure prompt thorough documentation, tracking, testing, report on test planning, execution defects to project team using standard test quality metrics.
• Participate in audit reviews of test artifacts, ensure they meet standards and audit requirements and are stored on project site.
• Participate in sprint planning, backlog refinement and retrospective meetings, and provide time estimates for testing projects.
• Participated in daily scrum and defect triage meetings and audit calls, review sessions and provided relevant feedback.
• Develop and maintain strong working relationships with other IT Services, IT Solutions functions and customers to expedite delivery of IT solution
• Manage risk and quality coverage to ensure delivery of predictable releases
• Coordinate with other Test Leads and Tech Leads for proper testing coverage, estimates and timelines - Reduce risks and Hot-fixes from production

• Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Educated employees on specific QA standards and confirmed maintenance of standards.
• Devised cohesive test plans for projects using advanced testing technologies.
• Created and collaborated in implementation and maintenance of customer complaint log.
• Created test plans and test cases by reviewing business and technical requirements
• Executed software test plans and test cases, documenting, and testing defects
• Maintained and updated test data sets and testing plans
• Captured and reporting on quality assurance metrics to benchmark quality and assess risk levels before external product release
• Upgraded and installing Beta software or assisting users in doing so
• Trained internal staff on the use, installation and troubleshooting of new releases
• Verify the availability of the QA environment for testing

● Developed acceptance test strategy and coordinated execution of test plans.

● Presented recommendations to senior leaders in organization.

● Worked with business users to thoroughly identify and document business requirements, ensuring all impacts of the solution were understood, and risks had been identified and assessed.

● Lead resources on larger projects, provided guidance and direction to team members. Including developing a formal project plan, monitoring, and managing plan to ensure deadlines were met and project objectives were achieved.

● Created functional testing plan, business requirements testing analysis, flowcharts, and process maps.

• Contributed in Test Plans creating high-level estimates.
• Analyzed and contributed to functional requirements documentation and communicated testing results including trending metrics and problem logs analysis.
• Mentored and trained new employees in a variety of subjects. Interpreted departmental practices and policies. Specialized in setting clear objectives and offering constructive support to new employees.
• Reviewed test service order requests for completeness and accuracy in relation to end client requirements and test laboratory capability. Professionally communicated, verbally and in writing, any discrepancies found in the test service order to both internal clients and external clients.
• Directed a team of a number of resources specialized in core IS disciplines, and mentored staff on program activities.
• Prepared a multitude of design verification test cost changes supporting the formal client process of Request for Change orders. When absent from the formal RFC, gathered necessary fulfillment information from the end client and ensured change accuracy relating to client requirements.
• Reviewed requirements and analysis documentation for acceptance.
• Made decisions on suggested deviations from the testing process.
• Analyzed and tested different builds to identify, trace and help resolve bugs.
• Fixed identified issues to improve workflows.
• Defined and developed new internal policies, procedures, and techniques to improve the quality and efficiency of operations and evaluating potential impacts of new policies on the systems design process.

Designed and implemented pre-production testing program for new products according to development team’s specifications.
Created and updated existing and new data collectible forms for completed tests, reported on test results using company software and organized data for transfer to other departments.
Analyzed and reported test results, identifying new bugs and other issues using JIRA web-based bugs tracking tool.

• Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
• Provided Tier 1 IT support to non-technical internal users through desk side support services.
• Patiently walked individuals through basic troubleshooting tasks.
• Provided on-call support for critical issues related to [Software].
• Analyzed issues to identify troubleshooting methods needed for quick remediation.